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TAP Food Server - MGM Springfield

Job Overview

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Employment Type

Part-time
Hourly
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Compensation

Hourly
Exact $9.50
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Work Schedule

Flexible
Weekend Shifts
Night Shifts
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Benefits

Free Meals
company uniform
Uniform dry cleaning
Employee Discounts
Professional Development
volunteer opportunities

Job Description

MGM Resorts International is a global leader in the hospitality and entertainment industry, known for its luxurious resorts, vibrant casinos, world-class entertainment, and commitment to exceptional guest experiences. With a wide footprint in diverse locations, MGM Resorts offers premier destinations where guests can enjoy gaming, dining, nightlife, and spectacular live shows. The company prides itself on creating a dynamic and inclusive environment where employees can thrive and contribute to an engaging guest experience. MGM Resorts International is dedicated to fostering a community that celebrates diversity, innovation, and teamwork across all of its properties.

The Food Server role at TAP Sports Bar, part of MGM Resorts International, is an exciting opportunity for individuals passionate about hospitality and providing excellent customer service in a lively, fast-paced environment. TAP Sports Bar is a vibrant sports bar setting where guests come together to enjoy great food, beverages, and a welcoming atmosphere. As a Food Server, you will play a crucial role in crafting memorable experiences by delivering exceptional service, sharing in-depth knowledge of the menu, and ensuring guest satisfaction. This position offers a starting wage of $9.50 per hour plus tips, with the potential to earn up to $15,000 in annual tips depending on performance and guest interaction.

In this role, you will be responsible for greeting guests warmly, making them feel welcomed, and providing knowledgeable recommendations about menu items, including both non-alcoholic and alcoholic beverages. Maintaining table cleanliness with a focus on a silent service approach will be key, as well as accurately itemizing bills and handling payments efficiently. You will also be expected to keep your service area well-stocked and clean, proactively anticipate guest needs with a sense of urgency, and collaborate closely with management and culinary staff to address any guest requests or concerns. Working hours for the TAP Sports Bar vary throughout the week, including weekday evenings, weekends, and holidays, which requires flexibility. This role is ideal for those who thrive in a fast-paced, energetic atmosphere and enjoy working as part of a team to create remarkable guest experiences.

MGM Resorts International provides employees with several perks and benefits designed to support personal and professional growth, as well as promote a positive and engaging work environment. Employees receive free meals in the employee dining room, have access to company uniforms with free dry cleaning onsite, and enjoy extensive discounts on company hotels, food and beverage outlets, retail stores, and entertainment venues. Additional discounts through company partners include travel, electronics, and online shopping. Furthermore, employees are encouraged to participate in development programs, networking events, and community volunteer opportunities, making this position not just a job but a chance to grow and contribute meaningfully to a world-class brand. If you are ready to be part of an iconic company and enjoy a career embedded in excitement and guest-centric service, the Food Server role at TAP Sports Bar is a fantastic opportunity to join the show and shine.

Job Requirements

  • High school diploma or equivalent
  • 5+ years of prior relevant food and beverage experience in a high-paced environment is preferred
  • Willing flexible to work weekdays nights, weekends and holidays
  • Ability to stand and walk for extended periods
  • Ability to handle cash transactions accurately
  • Must be able to communicate effectively with guests and team members

Job Qualifications

  • 5+ years of prior relevant food and beverage experience in a high-paced environment is preferred
  • Demonstrated customer service skills
  • Ability to work flexible hours including weekdays, nights, weekends, and holidays
  • Strong communication and teamwork skills
  • Knowledge of food and beverage menu items and service techniques

Job Duties

  • Greet guests in a positive, friendly manner and make them feel welcome
  • Knowledgeable of selling techniques and service delivery of menu items of every course and both non and alcoholic beverages
  • Maintain table cleanliness utilizing a silent service approach
  • Itemize bills correctly and efficiently secure payment
  • Maintain cleanliness and stock of assigned areas, side stations, tables and Point of Sale (POS) stations
  • Anticipate the guests’ needs and respond appropriately with a sense of urgency
  • Communicate with management, chefs and culinary staff in order to fulfill and address any issues or needs requested by guests and or other employees

Job Criteria

Experience

Expert Level (7+ years)


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