
Job Overview
Employment Type
Part-time
Hourly
Compensation
Hourly
Exact $9.50
Work Schedule
Flexible
Weekend Shifts
Night Shifts
Benefits
Free Meals
company uniform
Uniform cleaning service
Employee Discounts
Professional development programs
volunteer opportunities
Job Description
MGM Resorts International is a globally recognized leader in the hospitality and entertainment industry, renowned for its world-class resorts, casinos, and entertainment venues. With a strong presence in key locations across the United States and beyond, MGM Resorts offers guests unparalleled experiences characterized by luxury, innovation, and exceptional service. The company’s commitment to creating extraordinary moments has made it a preferred destination for leisure, business travelers, and entertainment seekers alike. MGM Resorts fosters a vibrant workplace culture that values diversity, teamwork, and a passion for excellence, inviting employees to contribute to a dynamic and exciting environment. The organization invests in employee development and offers a variety of benefits to support personal and professional growth.
Located in Springfield, Massachusetts, the TAP Sports Bar at MGM Resorts International is an engaging and lively venue where guests come to enjoy great food, refreshing drinks, and a spirited atmosphere. TAP Sports Bar is dedicated to providing a memorable guest experience by combining high-quality service with a fun and energetic setting. The opportunity to work here means becoming part of a team that thrives on hospitality, guest interaction, and creating memorable moments that keep customers coming back.
The role of Cocktail Server at TAP Sports Bar is integral to maintaining the high standards for which MGM Resorts is known. As a Cocktail Server, you will be responsible for delivering exceptional guest service by serving cocktails and light bites while showcasing an expert knowledge of the menu and beverage offerings. Your role involves engaging with guests in a friendly and professional manner, ensuring their orders are fulfilled accurately and promptly, and creating an atmosphere that encourages repeat visits and lasting impressions. This position requires someone who thrives in a fast-paced, vibrant environment and enjoys working collaboratively within a team setting.
The starting pay for this role is $9.50 per hour plus tips, offering a competitive wage in the hospitality industry. Additionally, employees benefit from a comprehensive perks and benefits program that supports work-life balance and career advancement. Whether you are an experienced cocktail server or someone passionate about hospitality ready to grow within the MGM Resorts family, this position provides an exciting opportunity to be part of an iconic entertainment brand.
Located in Springfield, Massachusetts, the TAP Sports Bar at MGM Resorts International is an engaging and lively venue where guests come to enjoy great food, refreshing drinks, and a spirited atmosphere. TAP Sports Bar is dedicated to providing a memorable guest experience by combining high-quality service with a fun and energetic setting. The opportunity to work here means becoming part of a team that thrives on hospitality, guest interaction, and creating memorable moments that keep customers coming back.
The role of Cocktail Server at TAP Sports Bar is integral to maintaining the high standards for which MGM Resorts is known. As a Cocktail Server, you will be responsible for delivering exceptional guest service by serving cocktails and light bites while showcasing an expert knowledge of the menu and beverage offerings. Your role involves engaging with guests in a friendly and professional manner, ensuring their orders are fulfilled accurately and promptly, and creating an atmosphere that encourages repeat visits and lasting impressions. This position requires someone who thrives in a fast-paced, vibrant environment and enjoys working collaboratively within a team setting.
The starting pay for this role is $9.50 per hour plus tips, offering a competitive wage in the hospitality industry. Additionally, employees benefit from a comprehensive perks and benefits program that supports work-life balance and career advancement. Whether you are an experienced cocktail server or someone passionate about hospitality ready to grow within the MGM Resorts family, this position provides an exciting opportunity to be part of an iconic entertainment brand.
Job Requirements
- must be at least 21 years of age
- willing and flexible to work weekdays, nights, weekends, and holidays
- availability during TAP Sports Bar operating hours (Monday-Wednesday: 4 pm to 11 pm, Thursday and Sunday: 11 am to 11 pm, Friday and Saturday: 11 am to 12 am)
- prior experience as a cocktail server and/or food server preferred
- ability to stand and move for extended periods
- possess a valid work authorization
Job Qualifications
- six or more months of prior experience as a cocktail server or food server in a similar environment preferred
- strong customer service and communication skills
- ability to work in a fast-paced and dynamic environment
- knowledge of cocktails, beverages, and menu items
- flexibility to work evenings, weekends, and holidays
- must be at least 21 years of age
Job Duties
- take orders and efficiently serve food and drinks, including garnishing and serving cocktails to guests
- maintain comprehensive knowledge of menu items, liquor brands, beers, and non-alcoholic selections to accurately respond to guest inquiries
- perform opening and closing duties, including stocking supplies, folding cocktail napkins, and ensuring cleanliness of assigned stations
- resolve guest complaints within your authority and refer more complex issues to management or security as necessary
- engage with guests to ensure a positive and memorable experience
- collaborate with team members to provide seamless service
- adhere to all health, safety, and licensing regulations
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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