Job Overview

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Compensation

Hourly
Range $15.00 - $18.00
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Benefits

flexible scheduling
meal discounts
scholarships
Employee Life Assistance Program
Health Insurance
Dental Insurance
Vision Insurance

Job Description

Smokey Bones is a celebrated full-service restaurant chain specializing in authentic barbecue, award-winning ribs, and an engaging dining experience across 16 states in the U.S. Known for its warm, welcoming atmosphere and a diverse menu that features slow-smoked and fire-grilled meats, Smokey Bones blends traditional flavors with modern hospitality. Serving both lunch and dinner, the restaurant also boasts a full bar featuring an impressive selection of bourbons, whiskeys, domestic and imported beers, local craft brews, and handcrafted cocktails. The brand has earned the prestigious Certified Great Place to Work recognition two years in a row, highlighting its commitment to fostering an inclusive, fun, and supportive workplace environment where team members are genuinely valued for being themselves.

The company emphasizes flexibility, comprehensive benefits, and continuous opportunities for career growth, making it an excellent place for individuals seeking not just a job but a meaningful career in the hospitality industry. Employees have access to daily cash tips, competitive pay, employee discounts, scholarships, and numerous well-being programs starting from day one.

The team-oriented culture at Smokey Bones is built on respect, communication, and mutual support, enabling employees to thrive both professionally and personally. The company encourages employee participation in decision-making and provides resources such as a life assistance program offering counseling and crisis helpline services. Additionally, Smokey Bones offers extensive discount programs covering thousands of products and services for employees and their families, along with educational scholarships through Bellevue University.

This role is ideal for candidates who are passionate about delivering exceptional guest experiences and thrive in dynamic, fast-paced environments. The position involves varied responsibilities ranging from customer interaction to operational support, ensuring smooth service flow and maintaining the highest standards of sanitary and safety practices. Employees in this role work closely with management and team members to exceed guest expectations consistently.

Joining Smokey Bones means becoming part of a family that values individuality, teamwork, and growth. This is a fantastic opportunity for those seeking a flexible schedule, a supportive and vibrant work culture, and a rewarding career path in the restaurant industry. Smokey Bones is committed to investing in its people, paving the way for professional development and long-term success in the hospitality sector.

Job Requirements

  • Able to communicate (speak, read, and write) in English
  • Legal age in the state to serve alcohol
  • Authorized to work in the United States
  • Excellent customer service and people skills
  • In-depth knowledge of food sanitation and safety policies
  • Strong attention to detail
  • High energy levels
  • Ability to work in a team
  • Excellent verbal communication
  • Able to bend at the waist and lift items up to 50 lbs to waist level
  • Able to move items up to 50 lbs for distances of up to 25 feet
  • Able to remain standing and active for an 8-12 hour shift
  • Able to hear, understand and respond to employees' and guests' requests in a loud environment
  • Able to tolerate exposure to cold and hot temperatures (below 0 F and above 90 F) throughout the shift

Job Qualifications

  • Excellent customer service and people skills
  • In-depth knowledge of food sanitation and safety policies
  • Strong attention to detail
  • High energy levels
  • Ability to work in a team
  • Excellent verbal communication skills
  • Legal age to serve alcohol
  • Authorization to work in the United States

Job Duties

  • Roll clean silverware for service as necessary
  • Remove dirty utensils, plates, and drinks from the table as necessary
  • Clean and reset tables after guests leave as necessary
  • Sweep service area, take out the trash, and fulfill any cleaning tasks necessary
  • Answer phones, take orders, and provide information to guests
  • Enter orders into POS system
  • Package orders efficiently and correctly
  • Complete all side work duties and prep as necessary
  • Able to assist guests from beginning to end of the dining experience
  • Able to escalate guest issues to management and resolve problems in a constructive way
  • Able to communicate well with other teammates to ensure all guest needs are met
  • Help with food running
  • Adhere to health and safety regulations in all kitchen and dining areas
  • Follow Manager directions throughout a shift
  • Able to interact with guests and help with guest needs

Job Criteria

Experience

No experience required


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