Job Overview
Employment Type
Full-time
Compensation
Hourly
Range $11.75 - $19.00
Work Schedule
Flexible
Benefits
competitive pay
daily cash tips
flexible scheduling
meal discounts
Employee assistance program
college scholarships
healthcare plan
Job Description
Smokey Bones is a leading full-service restaurant chain known for its delicious barbecue, award-winning ribs, and an inviting atmosphere that fosters fun and camaraderie. With 63 locations spanning 16 states, Smokey Bones has established itself as a favorite destination for guests seeking great food and memorable experiences. The restaurant caters to a diverse clientele by offering a full menu for lunch and dinner, complete with a full bar that features an impressive selection of bourbons, whiskeys, domestic, imported and local craft beers, along with signature handcrafted cocktails. Smokey Bones prides itself on its slow-smoked and fire-grilled meats, ensuring a high-quality dining experience whether guests choose dine-in, pick-up, online ordering, catering, or delivery options.
Emphasizing a culture where employees are celebrated for being themselves, Smokey Bones has earned the prestigious Certified Great Place to Work designation two years consecutively. The company values its team members and provides a supportive environment where everyone is encouraged to have fun, work collaboratively, and enjoy flexibility in scheduling. Employees benefit from competitive pay, daily cash tips, access to exclusive discounts, scholarships, and a robust benefits package that includes healthcare, dental, vision, legal plans, and a dedicated employee assistance program.
The role available is tailored toward individuals passionate about customer service and committed to delivering an exceptional dining experience. The position involves interacting directly with guests to meet their dining needs from start to finish, answering phones, taking orders, and accurately entering these orders into the point-of-sale system. Responsibilities include maintaining a clean and welcoming service area by rolling clean silverware, clearing tables, sweeping, and managing trash disposal. Candidates will also assist with food running and must strictly adhere to health and safety regulations throughout all kitchen and dining activities.
The ideal candidate will demonstrate excellent communication skills and the ability to work well within a team to ensure all guest needs are met promptly and courteously. They will be capable of escalating and resolving guest concerns constructively and following managerial directions effectively during shifts. This role offers a unique opportunity to work in a fun, supportive environment where growth and career development are encouraged. Additional benefits become available for full-time employees with a year of service, and educational scholarships are offered for employees and their immediate family members.
Smokey Bones is committed to creating an inclusive workplace that values diversity and authentic self-expression, making it a popular choice for individuals seeking a rewarding career in the hospitality industry. If you are looking for a flexible work schedule, competitive compensation, and a company that truly appreciates you, Smokey Bones provides the perfect opportunity to join a great team and grow professionally while having fun.
Emphasizing a culture where employees are celebrated for being themselves, Smokey Bones has earned the prestigious Certified Great Place to Work designation two years consecutively. The company values its team members and provides a supportive environment where everyone is encouraged to have fun, work collaboratively, and enjoy flexibility in scheduling. Employees benefit from competitive pay, daily cash tips, access to exclusive discounts, scholarships, and a robust benefits package that includes healthcare, dental, vision, legal plans, and a dedicated employee assistance program.
The role available is tailored toward individuals passionate about customer service and committed to delivering an exceptional dining experience. The position involves interacting directly with guests to meet their dining needs from start to finish, answering phones, taking orders, and accurately entering these orders into the point-of-sale system. Responsibilities include maintaining a clean and welcoming service area by rolling clean silverware, clearing tables, sweeping, and managing trash disposal. Candidates will also assist with food running and must strictly adhere to health and safety regulations throughout all kitchen and dining activities.
The ideal candidate will demonstrate excellent communication skills and the ability to work well within a team to ensure all guest needs are met promptly and courteously. They will be capable of escalating and resolving guest concerns constructively and following managerial directions effectively during shifts. This role offers a unique opportunity to work in a fun, supportive environment where growth and career development are encouraged. Additional benefits become available for full-time employees with a year of service, and educational scholarships are offered for employees and their immediate family members.
Smokey Bones is committed to creating an inclusive workplace that values diversity and authentic self-expression, making it a popular choice for individuals seeking a rewarding career in the hospitality industry. If you are looking for a flexible work schedule, competitive compensation, and a company that truly appreciates you, Smokey Bones provides the perfect opportunity to join a great team and grow professionally while having fun.
Job Requirements
- Able to communicate (speak, read, and write) in English
- Legal age in the state to serve alcohol
- Authorized to work in the United States
- Able to bend at the waist and lift items up to 50 lbs. to waist level
- Able to move items up to 50 lbs. for distances of up to 25 feet
- Able to remain standing and active for an 8-12 hour shift
- Able to hear, understand and respond to employees' and guests' requests in a loud environment
- Able to tolerate exposure to cold and hot temperatures (below 0 F and above 90 F) throughout the shift
Job Qualifications
- Excellent customer service and people skills
- In-depth knowledge of food sanitation and safety policies
- Strong attention to detail
- High energy levels
- Ability to work in a team
- Excellent verbal communication
Job Duties
- Roll clean silverware for service as necessary
- Remove dirty utensils, plates, and drinks from the table as necessary
- Clean and reset tables after guests leave as necessary
- Sweep service area, take out the trash, and fulfill any cleaning tasks necessary
- Answer phones, take orders, and provide information to guests
- Enter orders into POS system
- Package orders efficiently and correctly
- Complete all side work duties and prep as necessary
- Able to assist guests from beginning to end of the dining experience
- Able to escalate guest issues to management and resolve problems in a constructive way
- Able to communicate well with other teammates to ensure all guest needs are met
- Help with food running
- Adhere to health and safety regulations in all kitchen and dining areas
- Follow manager directions throughout a shift
- Able to interact with guests and help with guest needs
Job Criteria
Experience
No experience required
Job Location
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