Job Overview

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Employment Type

Full-time
Part-time
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Compensation

Hourly
Exact $19.18
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Work Schedule

Flexible
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Benefits

competitive compensation
Flexible Shifts
Full and Part-Time Opportunities
benefits
Excellent Training Program
Unlimited Career Advancement Opportunities
Team Member Dining Discounts
Diverse Culture
holiday closures

Job Description

California Pizza Kitchen (CPK) is a renowned casual dining restaurant chain celebrated for its innovative approach to pizzas and a distinctive blend of California-inspired flavors. Established over 35 years ago, CPK has built a strong reputation not only for its unique culinary offerings but also for fostering an engaging and inclusive work culture known as R.O.C.K.S. This vibrant culture is based on five foundational values: Respect, amazing Opportunities, open Communication, acts of Kindness, and epic Service. CPK's commitment to these pillars has created a workplace environment where employees feel valued, supported, and empowered to grow both personally and professionally. The company prides itself on diversity and inclusion, ensuring everyone has a seat at their table regardless of their background.

At California Pizza Kitchen, a Take-Out Specialist plays a crucial role in delivering an exceptional guest experience by managing take-out orders efficiently and with warmth. The position is designed for friendly, organized individuals who have a strong attention to detail and thrive in a fast-paced, dynamic setting. As a Take-Out Specialist, you are the frontline ambassador for guests who choose to enjoy CPK's delicious menu items from the comfort of their home or office. This role demands strong communication skills and the ability to manage multiple orders through various channels, including walk-ins, phone calls, and online platforms.

The responsibilities include maintaining detailed knowledge of both new and existing menu items, along with their appropriate packaging to ensure food quality and presentation standards are met. Specialists partner closely with third-party delivery companies for seamless order fulfillment and monitor curbside pickup areas promptly to assist guests waiting for their orders. Handling monetary transactions, giving guests accurate estimated wait times, and preparing orders for pickup are fundamental aspects of this job.

CPK values team members who embody the High 5 philosophy: passion for the brand, authenticity, teamwork, meticulous attention to service details, and enthusiasm for the menu offerings. The company offers a comprehensive benefits package, flexible shifts, and opportunities for both full and part-time employment. Additionally, employees enjoy competitive compensation, excellent training programs, unlimited career advancement potential, team member dining discounts, and holiday closures to support work-life balance.

Job Requirements

  • High school diploma or equivalent
  • Ability to work flexible shifts including evenings and weekends
  • Reliable transportation
  • Basic math skills
  • Excellent customer service skills
  • Ability to multitask and stay organized
  • Must be able to stand for extended periods

Job Qualifications

  • High school diploma or equivalent
  • Previous customer service experience preferred
  • Ability to work in a fast-paced environment
  • Strong communication and interpersonal skills
  • Attention to detail
  • Familiarity with POS systems beneficial
  • Team-oriented mindset

Job Duties

  • Maintain strong and detailed knowledge of menu items and packaging
  • Capture guests' walk-in and phone orders
  • Partner with third-party delivery companies
  • Facilitate online orders
  • Collect payment and provide accurate quote times
  • Prepare orders for pickup
  • Monitor curbside pickup for guests in designated areas

Job Criteria

Experience

No experience required


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