Job Overview

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Employment Type

Full-time
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Compensation

Hourly
Range $21.50 - $24.00
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
flexible scheduling
Training and Development
Career advancement opportunities

Job Description

Taco Bell is a globally recognized fast-food restaurant chain specializing in Mexican-inspired cuisine, including tacos, burritos, and nachos. Established as a leader in quick-service dining, Taco Bell prides itself on delivering delicious, innovative, and affordable food in a friendly, fast-paced environment. With thousands of locations across the United States and internationally, Taco Bell is a subsidiary of Yum! Brands, Inc., and holds a strong reputation for its customer-centered approach, vibrant brand identity, and commitment to quality. Being part of Taco Bell means joining a team that values growth, teamwork, and diversity. The company invests in its employees by providing the tools and resources necessary for personal and professional development. Employees can expect a workplace that supports success and prioritizes a positive work culture.

As a Taco Bell Shift Supervisor, you will play an essential role in shaping the customer experience and ensuring the smooth running of daily operations at the restaurant. This position involves supporting both the Assistant Manager and General Manager by overseeing Crew Members to maintain service standards and compliance with food safety guidelines. Shift Supervisors are responsible for creating a welcoming environment where customers receive exceptional service and quality food in a timely manner. Your leadership will set the tone for excellent customer interactions and operational efficiency, making this a vital role within the franchise.

Your daily tasks will include supervising team members in a fast-paced setting, managing schedules, assisting with recruitment and training, and maintaining Taco Bell's cleanliness and safety standards. Additionally, you will handle key operational duties such as cashiering in both dining room and drive-thru areas, ensuring proper receipt and storage of shipments, and enforcing food safety and sanitation standards. This role demands strong multitasking abilities, leadership skills, and a commitment to maintaining the highest standards of customer service and food quality.

This position requires a minimum of a high school diploma or equivalent with at least one year of supervisory experience in a food service environment. You must be at least 18 years old and obtain a food handler's certificate as required by local or state regulations. Reliable transportation and a professional appearance are also necessary. As a Shift Supervisor, you must possess strong communication skills, a positive attitude, and the ability to make quick decisions to meet business and customer needs effectively.

Working as a Taco Bell Shift Supervisor means embracing a dynamic role where you contribute to both the operational success of the restaurant and the satisfaction of every guest who walks through the doors. Taco Bell franchisees independently set wages and benefits, so these can vary; however, the position offers valuable experience in leadership, customer service, and multi-tasking in a retail food environment. This role is perfect for individuals who thrive under pressure, enjoy leading teams, and are passionate about delivering exceptional food and service experiences.

Job Requirements

  • 18 years or older
  • Legally authorized to work in the United States
  • Must have reliable transportation
  • Maintain a professional appearance and good hygiene standards
  • Ability to work flexible hours, arrive at work on time and be dependable
  • Ability to contribute to the team and maintain a positive attitude and strong work ethic
  • Demonstrate a friendly attitude and great customer service skills
  • Enthusiastically help with various tasks as required
  • Act in a friendly, courteous, and helpful manner with guests and co-workers
  • Strong verbal, reading, and math skills
  • Communicate ideas, suggestions, and concerns in a constructive and professional manner
  • Make timely decisions to meet guest and business needs appropriately
  • Perform effectively and safely with minimal direct supervision
  • Ability to make quick and appropriate decisions
  • Exert a high degree of energy and drive to meet customer demands
  • Take ownership and responsibility to solve problems
  • Able to lift 10-40 pounds, reach with arms and hands, stand, and walk for long periods

Job Qualifications

  • High school diploma or equivalent
  • One year of supervisory experience in a food service environment
  • Obtain a food handler's certificate according to local or state requirements
  • Strong communication and leadership skills
  • Ability to work in a fast-paced environment
  • Commitment to maintaining food safety and quality standards

Job Duties

  • Drive excellent customer service and maintain company standards
  • Oversee a team of associates in a fast-paced environment while ensuring that all proper food safety precautions are satisfied
  • Draw up weekly schedules, order merchandise, and assist the General Manager with training, recruiting, promotions and planning
  • Perform duties of a dining room cashier, drive-thru cashier, and drive-thru outside order taker
  • Ensure food safety, quality, and sanitation including receiving shipments and maintaining proper storage of ingredients and supplies
  • Train, monitor, and reinforce food safety procedures
  • Ensure the facility and equipment are maintained to Taco Bell standards
  • Follow proper opening and closing procedures
  • Maintain guest and employee safety

Job Criteria

Experience

Mid Level (3-7 years)


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