Taco Bell Shift Supervisor

Job Overview

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Employment Type

Full-time
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Compensation

Hourly
Range $21.50 - $24.00
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Work Schedule

Flexible
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
employee discount
Retirement Plan
flexible schedule
Career Development

Job Description

Cotti Foods Group is a proud franchisee of Taco Bell, one of the most recognized fast-food brands globally, known for its bold flavors and innovative menu offerings. As an entrepreneurial independent business owner, Cotti Foods Group has successfully upheld Taco Bell's corporate standards while tailoring its operations to local community needs. Taco Bell has established itself as a leader in the quick-service restaurant industry, offering consistent quality, exceptional customer service, and a vibrant atmosphere where employees grow and customers enjoy. Working with Cotti Foods Group means joining a dynamic team committed to delivering exceptional fast food experiences in a supportive environment that values your success and professional development.

This opportunity is to become a Shift Supervisor at Taco Bell, a critical leadership role responsible for ensuring the smooth day-to-day operations of the restaurant, maintaining high standards of customer service, food quality, and safety. The Shift Supervisor will work closely with the Assistant Manager and General Manager, acting as the driving force behind operational excellence during their shift. This position is perfect for motivated individuals with a passion for teamwork, leadership, and fostering a positive customer experience.

As a Shift Supervisor, you will lead a team of crew members through fast-paced shifts, ensuring all tasks are completed efficiently and standards are upheld. You will oversee activities such as cash operations in the dining room and drive-thru, inventory management including receiving shipments and maintaining supplies, as well as enforcing food safety and sanitation compliance. Your role is also to support recruitment, training, and team member development initiatives in collaboration with restaurant leadership, helping shape a motivated and cohesive workforce. Additionally, you will maintain the restaurant facility and equipment to Taco Bell's quality standards while ensuring a safe environment for both customers and employees.

Your leadership will be instrumental in driving excellent customer service and creating a friendly atmosphere that reflects Taco Bell's vibrant brand personality. With responsibilities spanning scheduling, merchandise ordering, and operational support, you will play a key role in the restaurant's success. This role demands someone with strong decision-making skills, a positive attitude, and the ability to inspire and guide others in a high-energy setting. Reliable transportation and the legal ability to work in the United States are essential, alongside a commitment to arriving on time and maintaining professional appearance and hygiene.

Cotti Foods Group provides the tools and resources needed for growth and professional development, demonstrating a commitment to employee success and career advancement. By joining as a Taco Bell Shift Supervisor, you are stepping into a role where your efforts directly impact customer satisfaction and business profitability, while offering you opportunities to expand your skills in leadership, operations, and customer relations. This role is ideal for individuals seeking a rewarding career path in the fast-food industry with a recognizable brand, supportive franchise ownership, and a culture that values and nurtures its team members.

Job Requirements

  • Ability to contribute to the team and maintain a positive attitude and strong work ethic
  • demonstrate a friendly attitude and great customer service skills
  • enthusiastically help with various tasks as required
  • act in a friendly, courteous, and helpful manner with guests and co-workers
  • strong verbal, reading, strong math skills
  • communicate ideas, suggestions, and concerns in a constructive and professional manner
  • make timely decisions to meet guest and business needs appropriately
  • perform effectively and safely with minimal direct supervision
  • ability to make quick and appropriate decisions
  • exert a high degree of energy and drive to meet customer demands
  • take ownership and responsibility to solve problems

Job Qualifications

  • 18 years or older
  • obtain a food handler's certificate according to state or local requirements
  • legally authorized to work in the United States
  • must have reliable transportation
  • maintain a professional appearance and good hygiene standards
  • ability to work flexible hours, arrive at work on time and be dependable
  • one year supervisor role experience

Job Duties

  • Drive excellent customer service and maintain company standards
  • oversee a team of associates in a fast-paced environment while ensuring that all proper food safety precautions are satisfied
  • draw up weekly schedules, order merchandise, and assist the General Manager with training, recruiting, promotions and planning
  • perform duties of a dining room cashier, drive-thru cashier, and drive-thru outside order taker
  • ensure food safety, quality, and sanitation including receiving shipments and maintaining proper storage of ingredients and supplies
  • train, monitor, and reinforce food safety procedures
  • ensure the facility and equipment are maintained to Taco Bell standards
  • follow proper opening and closing procedures
  • maintain guest and employee safety

Job Criteria

Experience

Mid Level (3-7 years)


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