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Taco Bell General Manager

Job Overview

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Employment Type

Full-time
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Compensation

Hourly
Range $23.00 - $29.00
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Work Schedule

Flexible
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
employee discount
Retirement Plan
flexible schedule
Career Development

Job Description

Cotti Foods Group, a proud franchisee of Taco Bell Corp., operates as a vibrant part of the fast-food industry with a strong emphasis on delivering exceptional customer experiences. With an established presence in the quick-service restaurant sector, Cotti Foods Group embodies the values and standards that define the Taco Bell brand. As a key player in the foodservice business, the group is dedicated to supporting its employees' growth and success by providing the necessary tools and resources for professional development. This commitment ensures that each team member thrives in a dynamic and supportive work environment.

The General Manager role at Cotti Foods Group is a pivotal position that commands leadership and operational expertise. This role is designed for candidates who aspire to lead a team in a fast-paced restaurant setting while maintaining high standards of customer hospitality and food quality. The General Manager serves as the cornerstone of the restaurant's culture, setting the tone for both the work environment and customer interactions. Responsibility for the entire restaurant's operation falls under their purview, making the role both challenging and rewarding.

In this leadership capacity, the General Manager is responsible for recruiting, hiring, and developing a skilled team dedicated to providing excellent service. Conducting new hire orientations and designing tailored training plans for each employee ensure that the team is well-prepared to meet Taco Bell’s rigorous standards. Additionally, effective scheduling and deployment of staff optimize operational efficiency and customer satisfaction. The General Manager also plays a crucial role in addressing employee performance issues and contributes to resolving customer concerns swiftly and professionally.

Financial acumen is essential, as the General Manager manages the restaurant’s budget and financial plans. This includes analyzing sales figures, labor costs, inventory levels, and other controllable expenses to meet or exceed margin and sales growth targets. The role requires a sharp eye for operational details and health and safety compliance, overseeing periodic audits, maintaining food safety standards, and ensuring the physical upkeep of the facility and equipment.

On a day-to-day basis, the General Manager is a communicator and motivator, engaging consistently with field leadership and restaurant staff. Building a cohesive team through training, development, and providing meaningful performance feedback helps sustain a productive and positive workforce. The position demands someone with strong leadership and communication skills, a proven track record in people development, and a positive, proactive attitude to handle the many responsibilities involved.

The successful candidate will find an exciting career path at Cotti Foods Group, where personal and professional growth are highly valued. Whether managing employee performance, driving customer satisfaction, or ensuring operational excellence, the General Manager’s impact is significant and directly contributes to the ongoing success of a well-known brand. This opportunity is ideal for professionals who thrive in a fast-paced environment and are passionate about hospitality, team leadership, and operational management within the quick-service restaurant industry.

Job Requirements

  • Ability to contribute to the team and maintain a positive attitude and strong work ethic
  • demonstrate a friendly attitude and great customer service skills
  • ability to pay attention to detail, cope with pressure and remain calm when challenging situations arise
  • act in a friendly, courteous, and helpful manner with guests and employees
  • strong verbal, reading, and math skills
  • communicate ideas, suggestions, and concerns in a constructive and professional manner
  • make timely decisions to meet guest and business needs appropriately
  • ability to make quick and appropriate decisions
  • take ownership and responsibility to solve problems
  • 18 years or older
  • obtain a food handler's certificate according to state or local requirements
  • legally authorized to work in the United States
  • must have reliable transportation
  • maintain a professional appearance and good hygiene standards
  • ability to work flexible hours, arrive to work on time and be dependable
  • 2 years quick service and fast-food restaurant experience
  • 2 years food management experience preferred
  • 2 years drive-thru experience preferred
  • able to lift 10-40 pounds, reach with arms and hands, stand, and walk for long periods

Job Qualifications

  • Minimum 18 years of age
  • obtain a food handler's certificate according to state or local requirements
  • legally authorized to work in the United States
  • 2 years quick service and fast-food restaurant experience
  • food management experience preferred
  • drive-thru experience preferred

Job Duties

  • Drive excellent customer service and maintain company standards
  • ensure crew members and shift supervisors complete all assigned duties and serve safe, quality food in a friendly manner
  • analyze sales, labor, inventory, and controllables on a continual basis and take corrective action to meet or achieve margin and sales growth targets
  • oversee a team of associates in a fast-paced environment while ensuring that all proper food safety precautions are satisfied
  • manage the restaurant budget and financial plans
  • engage in clear, consistent communications with field leadership and restaurant staff on a frequent basis
  • build an effective team through training and development
  • supply meaningful and timely performance feedback
  • ensure food safety, quality, and sanitation including receiving shipments and maintaining proper storage of ingredients and supplies
  • oversee periodic health, safety, and security audits and initiate corrective action as necessary
  • ensure the facility and equipment are maintained to Taco Bell standards
  • follow proper opening and closing procedures
  • maintain guest and employee safety

Job Criteria

Experience

Mid Level (3-7 years)


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