Taco Bell General Manager

Diversified Restaurant Group (DRG) is a dynamic and people-focused restaurant operator with a robust presence in the quick-service dining industry. Founded in 2012 with a modest 30-unit Taco Bell operation, DRG has impressively expanded into a thriving multi-brand enterprise, managing over 300 restaurants across several states, including California, Kansas, Missouri, Nevada, and Alaska. With a workforce exceeding 9,000 team members, DRG prides itself on fostering a culture that combines the strength and resources of a large company with the warm, inclusive atmosphere of a small company. This approach has allowed DRG to cultivate a close-knit 'family' environment that values every employee's contribution and growth.

The company currently operates Taco Bell and Arby's locations, demonstrating versatility and commitment to delivering a variety of high-quality fast food experiences. At the core of DRG’s success is a steadfast dedication to exceptional customer service, operational excellence, and community involvement. The company invests significantly in employee development through programs such as the DRG Cares Grant Program, Education Benefits, and the Live Mas Scholarship Program, making it an attractive employer for those seeking stability and career advancement in the restaurant industry.

The General Manager (GM) role at DRG is a pivotal leadership position within the company’s restaurant operations. Reporting directly to the Area Coach and Director of Operations, the GM is responsible for driving all aspects of restaurant performance. This hands-on leadership role encompasses team development, operational management, financial accountability, and maintaining a best-in-class customer experience. As a mentor and motivator, the GM is instrumental in identifying and nurturing talent, empowering team members to reach their leadership potential while fostering a supportive and vibrant work environment aligned with DRG’s core values.

The GM is tasked with ensuring operational excellence by maintaining pristine restaurant conditions, delivering quality food consistently, and providing exceptional customer service that builds guest loyalty. Financial management is a significant aspect of the role, focusing on profit and loss accountability, minimizing costs, and maximizing profitability. The GM is also charged with enforcing compliance with company policies, health regulations, and local laws to safeguard the integrity and safety of the restaurant.

Leadership behaviors critical to success in this position include integrity and trust, motivating others to achieve excellence, analytical thinking for strategic problem-solving, and a relentless drive for results. The role demands flexibility, with an average 45-hour workweek that includes availability nights, weekends, and holidays, reflecting the nature of the restaurant industry.

Emphasizing ongoing training and development, the GM conducts workshops and provides real-time feedback to encourage continuous learning and improvement within the team. They also play a vital role in cultivating a positive culture by promoting inclusivity, recognition, and a fun yet respectful atmosphere that strengthens employee engagement and customer satisfaction.

This is an exceptional opportunity for a career-driven individual with restaurant leadership experience who is passionate about achieving operational success and developing others. The General Manager position at DRG offers a challenging yet rewarding career path in a company that values integrity, collaboration, and excellence. As a franchisee of Taco Bell, Golden Gate Bell, LLC offers the platform for this role, with its own wage and benefit programs, underscoring the unique franchise business model that blends entrepreneurial spirit with corporate support.