Job Overview
Employment Type
Full-time
Benefits
competitive salary
Health Insurance
Retirement Plan
Paid Time Off
Employee Discounts
Training and development programs
friendly work environment
Job Description
IHG (InterContinental Hotels Group) is a globally recognized leader in the hospitality industry, operating a broad portfolio of hotel brands across over 100 countries. From luxury to economy, IHG provides exceptional experiences to travelers worldwide through its iconic brands, including InterContinental, Holiday Inn, Crowne Plaza, and more. The company is committed to creating welcoming spaces for guests while fostering a culture of innovation, sustainability, and inclusivity for its employees. IHG's footprint in the hospitality market emphasizes a premium guest experience combined with a focus on operational excellence and community engagement. Their dedication to growth and development within the industry provides... Show More
Job Requirements
- high school diploma or equivalent
- prior experience in hospitality or customer service
- excellent communication skills
- ability to multitask and handle stressful situations
- availability to work flexible hours including weekends and holidays
- attention to detail and strong organizational skills
Job Qualifications
- high school diploma or equivalent
- previous experience in hospitality or customer service preferred
- strong communication and interpersonal skills
- ability to work in a fast-paced environment
- proficiency with hotel management software is a plus
- team player with problem-solving abilities
Job Duties
- providing excellent customer service
- managing guest check-ins and check-outs
- handling guest inquiries and complaints
- coordinating with housekeeping and maintenance staff
- ensuring compliance with hotel policies and procedures
- assisting with reservations and bookings
- supporting events and special requests
Job Location
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