Systems Engineer

Touchmark is a respected senior living community that embodies the values encapsulated in the ETHIC acronym – Excellence, Teamwork, Hospitality, Integrity, and Compassion. These core principles are central to our mission to enrich the daily lives of our residents with the highest level of care and support. We are dedicated to creating an environment where compassion and exemplary service are evident in every interaction, whether providing personal caregiver assistance or maintaining the grounds. Touchmark prides itself on embracing a culture that says, "I Am An Ally, I Am A Friend, I Am A Giver," reflecting our commitment to fostering supportive relationships among employees and those we serve.

Within this nurturing environment, we are seeking a skilled and dedicated Systems Engineer to join our team. This role is a critical part of our enterprise infrastructure management, serving a workforce of over 3,000 employees across multiple states. As a Systems Engineer at Touchmark, you will play a pivotal role in designing, implementing, and maintaining robust server, virtualization, and cloud environments to ensure optimal system performance, security, and operational excellence. This role is perfect for someone passionate about driving infrastructure modernization and leveraging automation technologies to enhance reliability and efficiency.

The Systems Engineer will be responsible for overseeing both physical and virtual enterprise server infrastructure across distributed sites, including VMware and cloud platforms such as Microsoft Azure. You will lead cloud and hybrid initiatives, manage identity services including Active Directory and Entra ID, and optimize network services such as DNS, DHCP, and certificate management. Your work will be critical in strengthening infrastructure security through comprehensive system hardening, patching, vulnerability management, and adherence to HIPAA-aligned controls that protect sensitive health information.

Additionally, the role involves driving monitoring and operational excellence strategies through advanced observability and alerting tools, managing backup and disaster recovery plans in alignment with Recovery Time Objectives (RTO) and Recovery Point Objectives (RPO), and implementing infrastructure automation through scripting and configuration management. You will be an essential resource in change management processes and contribute significantly to our long-term technology roadmap and strategic initiatives.

Touchmark values proactive ownership, clear communication, and continuous improvement, and we seek a candidate who can operate effectively across technical and non-technical teams alike. This full-time position offers a competitive salary and benefits package that supports a healthy work-life balance and professional growth within a mission-driven organization. We are proud of the inclusive, compassionate, and innovative culture here at Touchmark, and we invite you to bring your expertise to our team and make a meaningful impact every day.