Systems Administrator II

Tallahassee Memorial Healthcare (TMH) is a distinguished private, nonprofit community-based healthcare system serving a vast 22-county region encompassing North Florida and South Georgia. Established as a career destination, TMH employs over 6,000 dedicated colleagues who reflect the diverse fabric of the surrounding community. As the region's foremost healthcare leader, TMH stands as the top provider of advanced medical care, operating a 772-bed acute care hospital renowned for its state-of-the-art services and specialized programs. The health system is notable for housing the region's only Level II Trauma Center, Primary Stroke Center, Level III Neonatal Intensive Care Unit, and Pediatric Intensive Care Unit. Additionally, TMH hosts the most advanced cancer, heart and vascular, orthopedic, and surgery programs within the Panhandle area. Alongside its hospital services, TMH's network encompasses a psychiatric hospital, multiple specialty care centers, six residency programs, and over 50 affiliated physician practices, combining to create a comprehensive health system dedicated to exceptional patient care and innovation.

The available role at TMH is a dynamic Network Analyst II position situated within the IT Infrastructure Services department. This role plays a crucial part in maintaining, analyzing, and enhancing the complex information technology infrastructure that supports the healthcare system's operations. The Network Analyst II is responsible for analyzing both local and wide area network systems, designing and evaluating network architecture, and selecting appropriate operating systems and protocol suites. The professional in this role configures communication media with devices such as concentrators and bridges, contributing to the robust and reliable network services that the organization relies upon for delivering high-quality healthcare. This role offers opportunity for involvement in advanced technological development, helping to guide innovative ideas from conceptualization through to their implementation. The Network Analyst II collaborates closely with the Project Support Services team, advising on all infrastructure-related needs and ensuring systems remain both current and effective. Providing routine monitoring and diagnostics of network performance is also a core duty, requiring the use of specialized diagnostic equipment and tools to rapidly identify and resolve issues. Additionally, the position entails responding to user requests concerning system hardware and software upgrades, executing maintenance tasks on various systems such as electronic mail and server infrastructures. The role demands availability for an on-call rotation to address urgent infrastructure matters, emphasizing the importance of responsiveness in supporting uninterrupted healthcare delivery. Reporting directly to the Director of IT Infrastructure Services, this position also contributes mentorship and guidance to junior Network Analyst I staff, fostering a collaborative work environment that enhances IT service delivery. This position is ideal for an individual with at least a Bachelor’s degree in Computer Science or a related field, supplemented by at least two years of relevant professional experience. Preferred qualifications include industry certifications from major technology vendors such as Cisco, Microsoft, VMware, Citrix, EMC, IBM, or recognized credentials like CompTIA. This is a career-enhancing opportunity at TMH to become part of a legacy of compassionate, high-quality healthcare with a focus on robust technological support.