Job Overview
Benefits
Retirement Plan
Medical insurance
Dental Insurance
Life insurance
Disability insurance
Employee assistance program
Discount Program
Paid holidays
Paid Time Off
Job Description
Securitas is a premier global security company dedicated to providing comprehensive security services that protect homes, workplaces, and communities. With a rich legacy of safeguarding assets and ensuring safety for people across various industries, Securitas stands as a trusted partner committed to helping businesses and individuals maintain their operational integrity and peace of mind. The company's mission is rooted in shielding clients' assets, protecting their personnel, and ensuring continuous profitability through top-tier security solutions. Securitas is distinguished not only by its extensive experience but also by its core values of Integrity, Vigilance, and Helpfulness, which guide every interaction between the company, its customers, and the community.
Integrity at Securitas means complete honesty and trustworthiness, with an open channel for communication and transparency. Vigilance represents the attentive and proactive stance that employees take to detect any potential risks or incidents. Helpfulness underscores the commitment of the workforce to assist promptly in any situation, irrespective of its direct connection to their duties. These values form the foundation for a culture dedicated to excellence in the security industry.
The role of Security Supervisor at Securitas is a critical leadership position focused on overseeing the performance and operations of Security Officers, Lead Officers, and other staff assigned to client sites. This role requires ensuring strict compliance with post orders, executing scheduled patrols, and managing incident reports while maintaining excellent communication with clients and relevant authorities in emergency circumstances. The supervisor is responsible for coaching, disciplining, and training personnel to uphold high standards of security and customer service, reinforcing the company’s commitment to safety and professionalism.
Additionally, the role involves administrative tasks including submitting payroll and personnel information and ensuring adequate staffing at all posts. The Security Supervisor performs regular inspections, provides clear guidance on assignments, and actively engages with client representatives to confirm that security requirements are met optimally. Supervisory duties extend to recruitment, orientation, performance management, and addressing workplace challenges positively.
Security Supervisors may also occasionally perform frontline Security Officer duties themselves in accordance with post orders and company policies. This role demands the ability to work under pressure, multitask, interact at various social levels, and maintain composure in dynamic and sometimes stressful environments. It is essential to have strong organizational and interpersonal skills, an understanding of security operational practices, safety devices, and the regulatory environment governing security personnel.
Candidates with at least a high school diploma or GED and two years of related experience, preferably including retail experience, are ideal for this position. Licensure requirements vary by state, and the ability to meet ongoing licensing criteria is necessary. The physical demands include frequent walking, standing, sitting, occasional lifting, and the ability to respond to incidents both mentally and physically. The position also entails the use of basic computer skills and effective communication abilities.
Joining Securitas means becoming part of a diverse team sharing a common purpose: to provide security that enables clients to operate safely and successfully. The company offers competitive benefits, including retirement plans, employer-provided medical and dental coverage, company-paid life insurance, voluntary life and disability insurance, an employee assistance program, a discount program, paid holidays, and paid time off. Some employees may have access to earned wages before payday. Securitas is an Equal Opportunity Employer embracing diversity and inclusivity across its workforce, continuously striving for excellence in the security services field.
Integrity at Securitas means complete honesty and trustworthiness, with an open channel for communication and transparency. Vigilance represents the attentive and proactive stance that employees take to detect any potential risks or incidents. Helpfulness underscores the commitment of the workforce to assist promptly in any situation, irrespective of its direct connection to their duties. These values form the foundation for a culture dedicated to excellence in the security industry.
The role of Security Supervisor at Securitas is a critical leadership position focused on overseeing the performance and operations of Security Officers, Lead Officers, and other staff assigned to client sites. This role requires ensuring strict compliance with post orders, executing scheduled patrols, and managing incident reports while maintaining excellent communication with clients and relevant authorities in emergency circumstances. The supervisor is responsible for coaching, disciplining, and training personnel to uphold high standards of security and customer service, reinforcing the company’s commitment to safety and professionalism.
Additionally, the role involves administrative tasks including submitting payroll and personnel information and ensuring adequate staffing at all posts. The Security Supervisor performs regular inspections, provides clear guidance on assignments, and actively engages with client representatives to confirm that security requirements are met optimally. Supervisory duties extend to recruitment, orientation, performance management, and addressing workplace challenges positively.
Security Supervisors may also occasionally perform frontline Security Officer duties themselves in accordance with post orders and company policies. This role demands the ability to work under pressure, multitask, interact at various social levels, and maintain composure in dynamic and sometimes stressful environments. It is essential to have strong organizational and interpersonal skills, an understanding of security operational practices, safety devices, and the regulatory environment governing security personnel.
Candidates with at least a high school diploma or GED and two years of related experience, preferably including retail experience, are ideal for this position. Licensure requirements vary by state, and the ability to meet ongoing licensing criteria is necessary. The physical demands include frequent walking, standing, sitting, occasional lifting, and the ability to respond to incidents both mentally and physically. The position also entails the use of basic computer skills and effective communication abilities.
Joining Securitas means becoming part of a diverse team sharing a common purpose: to provide security that enables clients to operate safely and successfully. The company offers competitive benefits, including retirement plans, employer-provided medical and dental coverage, company-paid life insurance, voluntary life and disability insurance, an employee assistance program, a discount program, paid holidays, and paid time off. Some employees may have access to earned wages before payday. Securitas is an Equal Opportunity Employer embracing diversity and inclusivity across its workforce, continuously striving for excellence in the security services field.
Job Requirements
- High school diploma or GED
- Minimum 2 years of related experience
- Preferably 2 years of retail experience
- May be required to hold applicable state or local security officer licenses
- Ability to provide positive direction and motivate performance
- Understanding of security and safety devices and controls
- Ability to write routine correspondence including logs and reports
- Ability to track and maintain schedule assignments
- Strong interpersonal and customer service skills
- Ability to maintain professional composure in stressful situations
- Ability to use basic computer functions
- Physical ability for sitting, standing, walking, lifting up to 25 pounds
- Ability to work overtime as required
- Pass background and reference checks, controlled substance testing, and behavioral assessments
Job Qualifications
- High school diploma or GED
- Minimum 2 years of related experience
- Preferably 2 years of retail experience
- Knowledge of security operations with emphasis on patrol, inspection and response services
- Knowledge of supervisory practices
- Ability to motivate and provide positive direction
- Understanding of security and safety devices
- Ability to learn quickly and follow instructions
- Strong organizational skills
- Effective team member
- Effective written and verbal communication skills
- Strong interpersonal skills to interact with clients and diverse cultures
- Courteous telephone manner
- Ability to adapt to various sites and procedures
- Strong customer service orientation
Job Duties
- Function as a supervisor of security officers, lead officers, and other company personnel at client sites
- Ensure all post orders are followed and rounds are completed
- Notify proper authorities and clients in emergency situations
- Coach and discipline personnel appropriately
- Train security officers and review post orders and assignments
- Assist in submission of payroll and personnel information
- Ensure adequate coverage of all posts and positions
- Prepare, file, and submit various reports
- Inspect posts and meet with subordinates to outline tasks
- Meet with client representatives to assure security requirements and provide quality service
- Carry out supervisory duties including interviewing, training, assigning work, coaching, appraising performance, rewarding, disciplining, and resolving complaints
- Perform duties of a security officer as needed according to post orders and company policies
Job Location
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