Swing Manager

This job posting is for a position at a restaurant that is part of an independent franchisee network operating under the McDonald’s brand. The franchisee owns a license to use McDonald’s logos, menu items, and proprietary food products but operates as a separate company from McDonald’s USA. Employment decisions, including hiring, firing, discipline, supervision, staffing, and scheduling, are managed entirely by the franchisee, who is the employer for this position. McDonald’s USA does not have any control over employment matters or access to applicant information for this franchisee-operated restaurant.

The role available is for a Certified Swing Manager with a starting pay rate of $13 per hour. This position is located within a fast-paced restaurant environment, focused on delivering excellent customer service, quality food production, and effective team leadership. The Swing Manager plays a critical role in ensuring that both staff and operational standards meet the brand’s expectations during assigned shifts.

The Swing Manager leads shifts weekly and is responsible for maintaining high standards of Quality, Service, and Cleanliness (QSC) throughout the shift. Leadership duties include coaching crew members, managing shift operations, handling inventory, maintaining safety and security, and ensuring excellent customer satisfaction. Managers plan and oversee shift activities, monitor team performance, and take necessary actions to achieve business objectives such as profitability and customer service excellence.

Key responsibilities encompass food safety compliance, internal communication between team members, inventory control, daily maintenance and cleanliness, staff management, production of quality food, customer service, safety and security oversight, scheduling, and training new or existing crew members. The Swing Manager also has the responsibility to assist various departments in meeting their goals and ensure smooth handoffs to succeeding shifts.

Ideal candidates have prior leadership experience preferably in restaurant, retail, or hospitality settings. Candidates must enjoy working in a dynamic, fast-paced environment and be positive, flexible team players with the enthusiasm to lead others. The minimum age requirement for managers in corporate-operated McDonald’s restaurants is 18 years or older.

Aside from competitive wages, this position offers a comprehensive benefits package. Benefits include 15 to 25 days of paid vacation, 10 paid holidays annually, plus an 8-week sabbatical available every 10 years. Employees gain access to educational programs such as Archways to Opportunity, which offers high school diploma programs, college tuition assistance, and ESL classes. Health benefits include medical, dental, and vision coverage, as well as pre-tax flexible spending accounts. The package also covers short- and long-term disability, life and accident insurance, paid leaves of absence, service awards, employee resource connections, adoption assistance, and a matching gifts program.

Working as a Swing Manager in this franchisee-operated McDonald’s restaurant is an excellent opportunity for individuals aiming to grow their careers within a globally recognized brand while receiving valuable training and support throughout their employment journey. It encourages professional development, leadership skill enhancement, and balancing work with personal and educational goals through flexible scheduling and tuition assistance programs. This role is ideal for someone who is inspired to make a positive impact on customer experiences and contribute to a successful team delivering fast, friendly, and quality food service.