Suwannee Room - Food Service Worker Lead - Florida State University

Job Overview

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Compensation

Hourly
Range $13.00 - $15.75
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Career development opportunities
flexible scheduling

Job Description

Aramark is a global leader in food service, facilities management, and uniform services, proudly serving millions of customers across 15 countries worldwide. Known for its dedication to service and uniting its workforce by a shared purpose, Aramark is committed to making a positive impact not only for its clients and communities but also for the environment. The company emphasizes fostering equal opportunity employment, ensuring inclusivity and diversity across its workforce, and empowering employees to develop their talents and professional skills. With a foundation rooted in service and a mission to do great things for partners, communities, and the planet, Aramark offers a supportive and growth-oriented workplace culture where employees can thrive.

The role of a Food Service Worker at Aramark is a vital position within their food service operations, involving a variety of responsibilities aimed at delivering high-quality meals and exceptional customer service. This role combines hands-on food preparation, station maintenance, and direct interaction with customers, making it perfect for individuals who are team-oriented, organized, and eager to learn. Employees will be trained on the job and mentored by managers to ensure they perform their tasks efficiently while developing their skills in food handling, safety, and customer relations. This is a dynamic position that requires flexibility, a positive attitude, and the ability to work in a fast-paced environment.

Food Service Workers at Aramark are responsible for preparing food items according to recipes, ensuring portion control, maintaining cleanliness and sanitation in their workstations, and taking safety precautions such as temperature monitoring and proper waste disposal. They are also expected to engage with customers by greeting them warmly, addressing their service quality feedback, and maintaining a helpful, friendly demeanor. The position includes duties across various operational areas, including concessions, catering, and special events, providing a well-rounded experience in food service.

The company encourages its Food Service Workers to take on leadership roles within their teams by guiding colleagues to provide timely and effective service. Adaptability is key, as job duties may evolve to meet operational needs, and employees are often cross-trained to handle different tasks. The role may require physical activity such as lifting, standing for extended periods, and working around heated equipment and other challenging kitchen conditions. Aramark values safety and compliance with health standards, and candidates must meet requirements such as holding Serve Safe certification and the ability to follow detailed instructions.

Overall, this position is ideal for individuals who have a genuine passion for food service, customer interaction, and team collaboration. Aramark provides an environment where workers are supported to grow professionally and personally, emphasizing positive attitudes, strong communication skills, and dedication to quality service. Working with Aramark means being part of a company focused on making a meaningful difference while pursuing long-term career opportunities in the food service industry.

Job Requirements

  • High school diploma or equivalent preferred
  • Serve Safe Certification required
  • Previous food service experience preferred
  • Ability to lift heavy items frequently
  • Ability to stand and walk for extended periods
  • Strong communication skills
  • Ability to follow safety protocols
  • Willingness to work flexible hours including weekends and holidays

Job Qualifications

  • Great customer service and interpersonal skills
  • Strong leadership and supervisory skills
  • Ability to work in a team environment
  • Serve Safe Certification
  • Ability to follow detailed written and verbal instructions
  • Food service experience preferred
  • Requires frequent lifting/transporting hot food items
  • Ability to work inside kitchen area, interact with heated equipment, steam, loud noise, chemicals and other at-risk conditions

Job Duties

  • Lead all aspects of and assist in preparation of food items for the day and dating products
  • Coordinate and assist in setting up and breaking down stations designated by the manager
  • Cook and otherwise prepare foods according to recipes and directions
  • Responsible for use of accurate portions when preparing and serving items on the line
  • Maintain daily temperature logs
  • Responsible for taking samples of all food items on the line prior to serving the customers
  • Alert management and pull food items that do not meet quality expectations
  • Complete opening and closing station checklists
  • Greet customers as they approach and leave the serving line
  • Ask customers about the quality of their service and handle any complaints while maintaining a positive attitude and smile
  • Coordinate and assist in maintaining a clean work station including floors, work areas, equipment, walls, refrigerators, and meat blocks
  • Ensures that all work areas and serving utensils are cleaned and sanitized
  • Responsible for accurate disposal of waste from the service line
  • Transfers supplies and equipment between storage and work areas by hand or by cart
  • Assist with daily safety observations and report safety hazards discovered in the location to management immediately
  • Cross-train in areas as the need arises
  • Able to work in concessions, catering, and special events required by your manager
  • Perform tasks as requested by your manager on a weekly, bi-weekly, or monthly basis
  • Completion of any task requested by a supervisor or member of the Aramark management team
  • Lead all aspects of and advise the employees working on the line to ensure timely and effective service of the customers
  • Request support from utility workers for sanitation issues of the line as needed

Job Criteria

Experience

No experience required


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