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SUSHI/CHEF

Job Overview

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Compensation

Hourly
Range $17.10 - $23.47
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
employee discount
Training and Development
flexible schedule

Job Description

This employment opportunity is with a reputable retail company known for its commitment to delivering exceptional customer experiences and maintaining a welcoming shopping environment. The company operates within the retail sector, focusing heavily on food service and customer interaction to ensure satisfaction and loyalty. With a focus on quality, safety, and community values, this company strives to create a safe and clean environment for both its customers and employees. They uphold core values such as respect, honesty, integrity, diversity, inclusion, and safety, making it a workplace that values both ethics and professionalism.

The role being offered is targeted at individuals passionate about delivering top-tier customer service within a retail food department. The position emphasizes creating outstanding customer experiences by providing exceptional service, ensuring the environment is clean and fresh, and encouraging repeat business. Employees in this role will be instrumental in helping the department reach its sales and profit goals while adhering to established quality assurance standards. The position is designed for a dynamic individual capable of embodying the company’s Customer 1st strategy, inspiring team members to deliver excellent service consistently. The role involves hands-on food preparation, quality checks, product presentation, and inventory management, all conducted within the framework of compliance with local, state, and federal regulations regarding safety and food safety. This job is suited for someone who enjoys working in a fast-paced environment where multitasking and attention to detail are critical. Prospective employees should possess strong communication skills, have prior experience in retail, customer service, and food service, and be open to working cooperatively with diverse teams. Being 18 years of age or older and having the ability to communicate in a second language will be considered beneficial. This role is essential in upholding the company’s safety programs by identifying unsafe conditions, reporting issues, and maintaining proper safety procedures.

This position demands a positive attitude, a sense of urgency, and the ability to manage conflict reasonably and cooperatively. It also requires honesty, integrity, and the capability to maintain confidentiality concerning customer and business information. Candidates must be able to perform essential functions with or without reasonable accommodations and demonstrate empathy and support when interacting with minors, individuals with special needs, and older adults. Overall, this role offers a rewarding opportunity to contribute meaningfully to a community-oriented retail company that values its employees and customers alike.

Job Requirements

  • 18 years of age
  • retail experience
  • knowledge of safety and food safety regulations
  • ability to communicate effectively
  • prior customer service experience
  • prior food service experience
  • ability to perform essential functions with or without accommodation

Job Qualifications

  • retail experience
  • second language (speaking, reading and/or writing)
  • effective communication skills
  • prior customer service experience
  • prior food service experience
  • ability to follow directions and seek assistance when necessary
  • ability to manage conflict in a reasonable and cooperative manner

Job Duties

  • adhere to all local, state and federal laws, safety and food safety regulations and company guidelines
  • promote trust and respect among associates
  • create an environment that enables customers to feel welcome, important and appreciated by answering questions and make suggestions regarding products sold within the department and throughout the store
  • prepare foods according to the food temperature logs and follow cooking instructions and key retailing best practices
  • offer product samples to help customers discover new items or products for which they inquire about
  • use all equipment in sushi prep area such as refrigerators, sinks and other equipment according to company guidelines
  • prepare food for display according to company standards
  • adequately prepare, package, label and inventory ingredients in merchandise
  • check product quality to ensure freshness
  • review sell by dates and take appropriate action
  • label, stock and inventory department merchandise
  • report product ordering/shipping discrepancies to the department manager
  • display a positive attitude and sense of urgency
  • ensure proper temperatures in cases and coolers are maintained and temperature logs are maintained
  • reinforce safety programs by complying with safety procedures and identify unsafe conditions and notify store management
  • practice preventive maintenance by properly inspecting equipment and notify appropriate department or store manager of any items in need of repair
  • report all safety risks, issues, customer or employee accidents and illegal activity, including robbery, theft or fraud
  • ability to work cooperatively in high paced and sometimes stressful environment
  • ability to manage conflict in a reasonable, nonconfrontational and cooperative manner
  • ability to act with honesty and integrity regarding customer and business information
  • ability to follow directions and seek assistance when necessary to resolve customer and business issues
  • provide support and assistance through direct interaction with minors, individuals with special needs, and/or older adults
  • must be able to perform the essential functions of this position with or without reasonable accommodation

Job Criteria

Experience

Entry Level (1-2 years)


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