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SUSHI/CHEF

Job Overview

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Employment Type

Part-time
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Compensation

Hourly
Range $17.45 - $23.47
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Work Schedule

Flexible
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Retirement Plan
Training and Development
Worker’s compensation

Job Description

This position is offered by a leading retail company committed to providing exceptional customer experiences and maintaining a safe, clean, and welcoming environment for all shoppers. The company operates in the retail food sector, combining a focus on quality products with excellent customer service to encourage repeat business and foster loyal customer relationships. With a strong emphasis on core values such as respect, honesty, integrity, diversity, inclusion, and safety, the company strives to create an environment where employees and customers alike can thrive. As part of its mission, the company emphasizes the Customer 1st strategy, urging all associates to make customer satisfaction their top priority while supporting one another in delivering excellent service.

The role of the retail associate revolves around creating outstanding customer experiences through exceptional service, while maintaining quality assurance standards that meet the company’s high expectations. This role plays a critical part in assisting the department to achieve its sales and profit goals by adhering to best practices and ensuring that food safety and cleanliness guidelines are meticulously followed. A successful candidate will be familiar with retail and food service environments, capable of effective communication, and adaptable in a high-paced setting. This position values diversity and encourages the use of additional language skills, helping to serve a broad customer base effectively.

The retail associate will engage directly with customers, answering inquiries and offering product suggestions to enhance the shopping experience. Food preparation and presentation according to company guidelines are also essential responsibilities, ensuring that food items displayed meet freshness standards, are adequately packaged, and properly labeled. The associate will handle department equipment responsibly, including refrigeration and sanitation tools, to maintain the quality and safety of products. Maintaining proper temperature logs and conducting regular equipment inspections to preempt maintenance needs is a vital component of the role, underscoring the company’s commitment to safety and quality.

Additionally, the role involves proactive safety and loss prevention practices, including reporting any safety risks, accidents, or suspicious activities to store management. The ability to work cooperatively under pressure, manage conflict with professionalism, and uphold honesty and integrity when dealing with customer and business information is essential. The position also calls for supportive interaction with vulnerable populations such as minors, individuals with special needs, and older adults, reflecting the company’s inclusive culture.

Overall, this full-time retail associate opportunity offers individuals a chance to contribute to a dynamic team focused on customer satisfaction and high standards in retail food service. With a supportive workplace culture, adherence to safety regulations, and a clear focus on community values, the company provides a rewarding environment for career growth and personal development.

Job Requirements

  • 18 years of age
  • retail experience
  • prior customer service experience
  • prior food service experience
  • effective communication skills
  • ability to work cooperatively in high paced and stressful environments
  • ability to manage conflict in a reasonable, nonconfrontational and cooperative manner
  • ability to act with honesty and integrity
  • ability to follow directions and seek assistance when necessary
  • must be able to perform essential functions with or without reasonable accommodation

Job Qualifications

  • retail experience
  • second language (speaking, reading and/or writing)
  • effective communication skills
  • prior customer service experience
  • prior food service experience
  • must be 18 years of age or older

Job Duties

  • adhere to all local, state and federal laws, safety and food safety regulations and company guidelines
  • promote trust and respect among associates
  • create an environment that enables customers to feel welcome, important and appreciated by answering questions and make suggestions regarding products sold within the department and throughout the store
  • prepare foods according to the food temperature logs and follow cooking instructions and key retailing best practices
  • offer product samples to help customers discover new items or products for which they inquire about
  • use all equipment in sushi prep area such as refrigerators, sinks and other equipment according to company guidelines
  • prepare food for display according to company standards
  • adequately prepare, package, label and inventory ingredients in merchandise
  • check product quality to ensure freshness
  • review sell by dates and take appropriate action
  • label, stock and inventory department merchandise
  • report product ordering/shipping discrepancies to the department manager
  • display a positive attitude and sense of urgency
  • ensure proper temperatures in cases and coolers are maintained and temperature logs are maintained
  • reinforce safety programs by complying with safety procedures and identify unsafe conditions and notify store management
  • practice preventive maintenance by properly inspecting equipment and notify appropriate department or store manager of any items in need of repair
  • report all safety risks, issues, customer or employee accidents and illegal activity, including: robbery, theft or fraud
  • ability to work cooperatively in high paced and sometimes stressful environment
  • ability to manage conflict in a reasonable, nonconfrontational and cooperative manner
  • ability to act with honesty and integrity regarding customer and business information
  • ability to follow directions and seek assistance when necessary to resolve customer and business issues
  • provide support and assistance through direct interaction with minors, individuals with special needs, and/or older adults
  • must be able to perform the essential functions of this position with or without reasonable accommodation

Job Criteria

Experience

Entry Level (1-2 years)


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