Job Overview
Compensation
Hourly
Range $21.00 - $26.00
Benefits
Health Insurance
Paid Time Off
employee discount
Training opportunities
Professional Development
Work environment culture
Job Description
Hana Group North America is a reputable organization known for its dedication to quality and excellence in the food service industry, particularly specializing in sushi and Japanese cuisine. With a strong presence in the kiosk segment, the company emphasizes operational efficiency, food safety, and customer satisfaction across all its outlets. Hana Group North America fosters a culture of inclusivity and professionalism, ensuring that every team member is valued and equipped to contribute meaningfully to the company’s goals. The company is an Equal Opportunity Employer and is committed to upholding its mission and core values in every aspect of its operations.
The Sushi Team Leader (STL) is a pivotal role within Hana Group North America's kiosk organization. As the on-site supervisor, the STL is entrusted with several critical responsibilities that combine operational oversight, culinary expertise, and leadership. This position requires an individual who is passionate about sushi preparation and who can effectively lead and train a team of sushi chefs to consistently deliver high-quality products that meet the brand's standards. The STL is accountable for ensuring schedule adherence, managing product ordering, enforcing food safety standards, as well as maintaining a clean and safe work environment.
In addition to their leadership duties, the STL directly engages with customers and clients, setting an example of excellent customer service and communication. This role demands expert knowledge of sushi preparation techniques, including the ability to prepare various types of sushi dishes according to company guidelines around quality, portion size, presentation, and food safety. The STL must possess exceptional knife skills and be adept at cutting large fish for sashimi and nigiri while prepping vegetables for sushi rolls and garnishes.
Operational excellence is a key focus for the STL, who must monitor and control profit and loss through inventory management and business analysis. An understanding of food waste and its impact on business goals is essential, requiring the STL to implement practices that minimize waste while maintaining quality. This involves inspecting the quality of ingredients such as fruits, vegetables, and fish to ensure only the best products are used.
The Sushi Team Leader also plays a critical role in talent development and maintaining team morale. They are responsible for recruiting new team members who align with the company culture and for coaching existing employees to excel within the company’s framework. Through ongoing training and evaluation, the STL ensures that all team members meet the company’s operational and service expectations.
This leadership role is dynamic and requires the ability to work efficiently under pressure, make sound judgments, and stand for extended periods – all while encompassing the company mission and core values. The Sushi Team Leader position offers an exciting opportunity for motivated individuals to grow their career within a fast-paced, customer-focused environment that values culinary artistry and operational excellence.
The Sushi Team Leader (STL) is a pivotal role within Hana Group North America's kiosk organization. As the on-site supervisor, the STL is entrusted with several critical responsibilities that combine operational oversight, culinary expertise, and leadership. This position requires an individual who is passionate about sushi preparation and who can effectively lead and train a team of sushi chefs to consistently deliver high-quality products that meet the brand's standards. The STL is accountable for ensuring schedule adherence, managing product ordering, enforcing food safety standards, as well as maintaining a clean and safe work environment.
In addition to their leadership duties, the STL directly engages with customers and clients, setting an example of excellent customer service and communication. This role demands expert knowledge of sushi preparation techniques, including the ability to prepare various types of sushi dishes according to company guidelines around quality, portion size, presentation, and food safety. The STL must possess exceptional knife skills and be adept at cutting large fish for sashimi and nigiri while prepping vegetables for sushi rolls and garnishes.
Operational excellence is a key focus for the STL, who must monitor and control profit and loss through inventory management and business analysis. An understanding of food waste and its impact on business goals is essential, requiring the STL to implement practices that minimize waste while maintaining quality. This involves inspecting the quality of ingredients such as fruits, vegetables, and fish to ensure only the best products are used.
The Sushi Team Leader also plays a critical role in talent development and maintaining team morale. They are responsible for recruiting new team members who align with the company culture and for coaching existing employees to excel within the company’s framework. Through ongoing training and evaluation, the STL ensures that all team members meet the company’s operational and service expectations.
This leadership role is dynamic and requires the ability to work efficiently under pressure, make sound judgments, and stand for extended periods – all while encompassing the company mission and core values. The Sushi Team Leader position offers an exciting opportunity for motivated individuals to grow their career within a fast-paced, customer-focused environment that values culinary artistry and operational excellence.
Job Requirements
- Minimum of three years in the food service industry
- Sushi rolling experience required
- Excellent knife skills experienced in cutting large fish for sashimi and nigiri and prepping vegetables for common sushi rolls and garnish
- Ability to read, write and communicate in English
- Demonstrated professionalism in front of the customers and respect for co-workers and workplace at all times
- Valid food handler's license with expert knowledge of food safety regulations
- Ability to stand for long periods of time
- Ability to work under pressure with sound judgement
- Encompass the company mission and core values
Job Qualifications
- Minimum of three years in the food service industry
- Sushi rolling experience required
- Excellent knife skills experienced in cutting large fish for sashimi and nigiri and prepping vegetables for common sushi rolls and garnish
- Ability to read, write and communicate in English
- Valid food handler's license with expert knowledge of food safety regulations
- Demonstrated professionalism in front of customers and respect for co-workers and workplace at all times
- Encompass the company mission and core values
Job Duties
- Driving sales through operations and marketing execution
- Controlling profit and loss by monitoring inventory management and business analysis
- Expert understanding of food waste and costs and how it impacts the goals of the kiosk
- Training and developing the team to meet the goals and expectations of the company
- Adhering to training guide/manual specs, creating rolls based upon guidelines provided to each kiosk
- Preparing various types of sushi dishes according to established company guidelines on quality, portion size, presentation and food safety
- Inspecting the quality of fruits, vegetables, and fish used to prepare sushi dishes and informing the STL when quality is sub-standard
- Setting the example of customer service through ongoing communication with both the customer and client
- Coaching and evaluating employees on ways of working aligned to company policy and expectations
- Recruiting talent and leading team members aligned to the company culture
- Creating an expectation for a clean work environment in order to prevent food contamination
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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