Sushi Lead Server

Our establishment is a vibrant and dynamic hospitality venue committed to delivering exceptional dining experiences to our guests. As a respected leader in the restaurant industry, we pride ourselves on cultivating a warm and welcoming atmosphere where guests can enjoy high-quality food, impeccable customer service, and an inviting environment. We specialize in fine dining and upscale restaurant services, ensuring every aspect of the dining event exceeds expectations, from the moment guests walk in until their departure. Our team is composed of passionate professionals dedicated to excellence in food service and hospitality, making our location a preferred destination for both local and visiting patrons.

We are currently seeking an energetic and dedicated Lead Server to join our hospitality team. This pivotal role is designed for a motivated individual who thrives in a fast-paced environment and is passionate about customer service and team leadership. As a Lead Server, you will oversee the entire dining service experience, ensuring that guests receive top-tier hospitality from beginning to end. Your leadership will inspire and motivate the serving team to uphold our high standards of service, food safety, and sanitation protocols. Acting as a key communicator between the kitchen and front-of-house staff, you will coordinate service flow, manage guest relations, and maintain a positive and welcoming atmosphere that encourages repeat visits.

The Lead Server is responsible for coordinating table assignments, managing reservations through platforms such as OpenTable, and overseeing seating arrangements to optimize the dining room layout and service efficiency. You will ensure strict adherence to food handling, sanitation, and safety regulations to maintain our commitment to health standards. Additionally, the role involves upselling menu items by leveraging your culinary knowledge and sales techniques to enhance guest satisfaction and boost restaurant revenue.

Operational duties include overseeing Point of Sale (POS) systems like Aloha POS and Micros POS for accurate order entry, billing, and cash handling. The Lead Server also assists with food preparation and plating when needed, supporting kitchen staff during peak times and helping maintain smooth service operations. Managing guest relations is a critical component, requiring you to address any concerns promptly and ensure a positive dining experience that fosters guest loyalty.

The role includes maintaining cleanliness standards by bussing tables, resetting dining areas, and supporting sanitation practices in food service zones. You will also support training initiatives for new team members, guiding them through food service procedures, POS usage, and exemplary customer service techniques. Collaboration with management on inventory control, food safety compliance, and overall restaurant operations will further strengthen your leadership within the team.

The position offers a competitive pay range from $17.50 to $25.00 per hour and provides valuable benefits such as employee discounts and complimentary meals. Work is conducted in person at our vibrant restaurant location, ideal for those who enjoy the hospitality industry and wish to grow their career within a supportive and energetic environment. This role is perfect for candidates with proven experience in fine dining or upscale restaurant settings, who possess strong leadership skills and a passion for delivering exceptional guest experiences.