Job Overview

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Work Schedule

Day Shifts
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
employee discount
Retirement Plan
training programs
meal discounts

Job Description

Hy-Vee is a well-established supermarket chain known for its strong commitment to customer satisfaction and community engagement across the Midwest. As a full-service grocery store, Hy-Vee prides itself on offering quality products, exceptional service, and a wide range of departments tailored to meet diverse consumer needs. The company culture emphasizes teamwork, growth, professionalism, and a customer-centric approach, making it a preferred employer for individuals passionate about retail and food service. Hy-Vee’s mission to provide "a helpful smile in every aisle" highlights its dedication to friendly and efficient service, fostering a positive shopping environment for customers and a rewarding workplace for employees.

The Sushi Chef role at Hy-Vee is a dynamic and crucial position within the Asian department, with a primary focus on preparing fresh sushi both for packaging and made-to-order customer requests. This is a non-exempt, full-time position offering daytime shifts, perfect for candidates who enjoy direct interaction with customers and take pride in maintaining high food safety standards. The Sushi Chef will be accountable for handling food safely, ordering and receiving products, ensuring the accuracy of orders, labeling and dating products, and keeping the work area clean and organized. The role requires a professional approach to customer service, involving courteous, friendly, and efficient interactions that contribute to a positive company image.

As a Sushi Chef, the incumbent will work closely with various store leadership roles, including the District Store Director, Store Manager, and Department Managers, underscoring the significance of teamwork and communication in this role. The chef will also supervise Sushi Clerks, ensuring that quality standards and customer satisfaction remain paramount. Being a customer-focused position, the Sushi Chef must greet customers warmly, learn customer names, and assist them with product selections and special requests. Effective communication skills extend to handling phone inquiries and managing food-related correspondence via email.

This job requires a blend of culinary skill and operational responsibilities, such as participating in food ordering and planning, merchandising sushi foods, and performing fresh sushi demonstrations. The ideal candidate stays updated on current meal trends and menu planning to keep Hy-Vee's sushi offerings attractive and relevant. The work environment is fast-paced and demands adherence to strict sanitation standards, physical stamina to handle lifting and standing requirements, and the mental acuity to solve problems involving multiple variables. Hy-Vee values employees who show professionalism, a growth mindset, results orientation, and the ability to build strong partnerships.

To qualify, candidates must have at least a high school diploma or equivalent, complete Hy-Vee food safety training, and be Food Safety Certified. One to three years of similar or related experience is preferred, along with prior meal preparation experience. Physical demands include the ability to lift up to 50 pounds frequently, visual acuity for detailed food preparation, and the capacity for repetitive motions essential to sushi making. The Sushi Chef must also demonstrate skills in arithmetic, correspondence, and customer interactions.

Working conditions include exposure to raw fish, flour, dust, noise, and temperature extremes, with occasional contact with cleaning chemicals and solvents. Equipment used includes ovens, steamers, scales, mixers, shrink wrap machines, electronic reordering systems, knives, and refrigerated display cases. The Sushi Chef role at Hy-Vee is ideal for someone who enjoys a vibrant work atmosphere, direct customer engagement, and teamwork, all while delivering high-quality sushi products with care and professionalism. Employment is contingent upon the successful completion of a pre-employment drug screen. Candidates ready to join a supportive and customer-focused team are encouraged to apply today.

Job Requirements

  • High school diploma or equivalent
  • Completion of Hy-Vee food safety training
  • Food Safety Certified
  • One to three years of similar or related work experience
  • Prior experience in meal preparation preferred
  • Ability to do arithmetic calculations involving fractions, decimals, and percentages
  • Ability to perform physical activities including balancing, stooping, kneeling, reaching, standing, walking, pushing, pulling, lifting, finger dexterity, grasping, feeling, talking, hearing, and repetitive motions
  • Must be physically able to exert up to 50 pounds of force frequently and up to 10 pounds constantly
  • Must have vision with or without correction including depth perception and color vision
  • Must be able to work in fast-paced environments with exposure to raw fish, flour, dust, noise, temperature extremes, and occasional cleaning chemicals

Job Qualifications

  • High school diploma or equivalent
  • Completion of Hy-Vee food safety training
  • Food Safety Certified
  • One to three years of similar or related work experience
  • Prior experience in meal preparation preferred
  • Ability to do logical or scientific thinking to solve problems with several abstract and concrete variables
  • Ability to do arithmetic calculations involving fractions, decimals, and percentages
  • Possess the ability to compose original correspondence
  • Follow technical manuals
  • Ability to talk with customers to identify their requests
  • Guide people and provide basic direction

Job Duties

  • Prepares fresh sushi for customers both packaged and made-to-order
  • Provides prompt, efficient and friendly customer service by exhibiting caring, concern and patience in all customer interactions and treating customers as the most important people in the store
  • Smiles and greets customers in a friendly manner, whether the encounter takes place in the employee’s designated department or elsewhere in the store
  • Makes an effort to learn customers’ names and to address them by name whenever possible
  • Answers the telephone promptly and provides friendly, helpful service to customers who call including taking product orders
  • Assists customers by escorting them to the products they’re looking for, securing products that are out of reach, loading or unloading heavy items, making note of and passing along customer suggestions or requests, performing other tasks in every way possible to enhance the shopping experience
  • Works with co-workers as a team and provides training to ensure customer satisfaction and a pleasant work environment
  • Understands and practices proper sanitation procedures and ensures the work area is always clean and neat
  • Involved in schedules and overseeing food ordering and planning
  • Communicates to customers on phone, in person, or on e-mail regarding food and food preparation
  • Aids in the merchandising techniques for sushi foods
  • Aids in the merchandising food layout
  • Attends company wide and industry meetings as assigned
  • Adheres to company policies and individual store guidelines
  • Reports to work when scheduled and on time

Job Criteria

Experience

No experience required


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