Surveillance Operator (Horseshoe Bossier)

Caesars Entertainment is a leading global entertainment company that operates some of the most iconic casinos and resorts worldwide. Known for its commitment to excellence and creating extraordinary experiences, Caesars offers a unique blend of hospitality, entertainment, and gaming. With a presence in multiple locations, the company prioritizes innovation, guest satisfaction, and a strong sense of community among its employees and customers. Emphasizing its mission to "Create the Extraordinary," Caesars Entertainment is dedicated to providing memorable moments through exceptional service and vibrant atmospheres. Their corporate social responsibility initiatives, encapsulated in the 'People Planet Play' framework, demonstrate a commitment to sustainable development, employee well-being, and positive community impact.\n\nThe Surveillance Operator role at Horseshoe Bossier, a Caesars Entertainment property located in Bossier City, LA, is a vital position aimed at ensuring the safety and security of the casino environment. This role involves monitoring multiple surveillance equipment such as CCTV cameras, monitors, and related technology to protect company assets and maintain compliance with laws and internal policies. A Surveillance Operator is responsible for direct observation of all casino operations to detect suspicious activities or breaches that could affect both guests and staff. They must generate detailed reports about daily observations and provide testimony when necessary to uphold regulatory compliance and internal standards. The job demands a high level of attention to detail, excellent organizational skills, and the ability to stay calm in stressful situations. Employees in this position must be able to work flexible shifts including nights and weekends, with a willingness to adapt to changing work schedules at short notice. Holding a Non-Key Louisiana Gaming license is a prerequisite, along with a thorough understanding of gaming rules, payoffs, and regulatory frameworks. The role also requires strong communication skills, teamwork, and the ability to operate specialized surveillance equipment effectively. This position does not allow applicants who have relatives working in cash handling, casino, or guest-related roles at Horseshoe Bossier City to avoid conflicts of interest. Overall, the Surveillance Operator contributes significantly to creating a secure and fair gaming environment, aligning with Caesars' values of blazing the trail, winning together, and being all-in on service. The position underscores Caesars Entertainment’s dedication to safety, integrity, and superior guest and employee experiences within the casino industry.