Surgery Scheduler

Slocum Orthopedics is a well-established medical organization specializing in orthopedic care and surgery. The institution prides itself on delivering exceptional healthcare services across multiple facilities, including Sacred Heart, McKenzie Willamette, McKenzie Surgery Center, Slocum ASC, and Day Surgery at Riverbend. Known for its commitment to patient-centered care and professional excellence, Slocum Orthopedics plays a critical role in the community by providing comprehensive orthopedic treatment and surgical solutions through a team of skilled physicians and healthcare professionals. The organization fosters a supportive and inclusive work environment, valuing diversity and ensuring equal employment opportunities for all individuals. Slocum is an AA/EEO/Disability/Vet employer, emphasizing its dedication to fair hiring practices and employee support.

Slocum Orthopedics is currently seeking a full-time Surgery Scheduler to join their dynamic team. This role is essential for managing the scheduling of orthopedic surgeries for multiple physicians across several busy medical office locations. The Surgery Scheduler will be responsible for coordinating surgery blocks and open times at various sites, ensuring efficient use of surgery rooms and timely appointments for patients. This individual must possess the ability to efficiently manage multiple telephone lines in a call center environment, demonstrating excellent multitasking skills and clear communication abilities. The role requires entering patient and surgery information accurately into the computer systems while maintaining a friendly and professional demeanor when interacting with patients and coworkers.

The Surgery Scheduler will handle numerous administrative and coordination tasks, including running detailed reports, creating Excel spreadsheets to communicate surgery schedules with component representatives, and assisting with pre-authorization tasks related to surgery. Additionally, the position involves scheduling pre-operative visits, anesthesia appointments, and specific educational classes like the Total Joint class for patients undergoing lower extremity joint replacements. The Scheduler will also be responsible for sending medical clearance requests to primary care providers or sub-specialists as required by the surgeon, while maintaining organized cheat sheets for providers to ensure seamless communication within the team.

An important part of the role includes monitoring and responding to hospital data exchange emails, notifying scheduling leads about off-template surgery bookings, releasing unused surgery block time according to facility guidelines, and providing patients with additional education about their surgical or diagnostic procedures. The candidate will participate in monthly surgery scheduling team meetings and use a comprehensive surgery checklist that must be completed within 24 hours of scheduling the surgery. The ideal candidate will have a background in healthcare settings, preferably with prior experience in orthopedic surgery scheduling or a Certified Medical Assistant credential. The work location for this position is in person, offering a collaborative face-to-face environment to support team cohesion and effective communication.

This position offers a competitive benefits package including 401(k), 401(k) matching, dental insurance, flexible spending accounts, health insurance, life insurance, paid time off, and vision insurance, supporting the well-being and financial security of the employee.