Job Overview

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Compensation

Hourly
Range $20.00 - $34.60
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Benefits

competitive salary
full uniform
room discounts
training programs
inclusive work environment
Health Insurance
Paid Time Off

Job Description

IHG Hotels & Resorts is a renowned global hospitality company dedicated to providing exceptional experiences for guests worldwide. With a robust portfolio of iconic hotel brands, IHG is committed to creating inclusive environments where every team member feels valued and empowered. Known for its strong emphasis on diversity, equity, and inclusion, IHG promotes a culture of trust, support, and acceptance. The company's mission revolves around welcoming everyone and fostering teams that celebrate differences while encouraging colleagues to bring their whole selves to work. IHG is also deeply invested in the wellbeing of its employees, offering comprehensive programs to promote health, lifestyle, and workplace wellness through its myWellbeing framework. This commitment ensures that employees not only perform at their best but also thrive in a supportive, nurturing environment.

The Maintenance Supervisor role at IHG Hotels & Resorts is a pivotal position designed to lead and support the maintenance team in delivering a safe, secure, and comfortable atmosphere for guests. This role requires a proactive individual who can anticipate maintenance needs and challenges, ensuring that the team consistently prioritizes safety. Responsibilities include managing daily maintenance operations, ensuring that tasks are appropriately assigned and completed, and executing a preventative maintenance program to uphold high standards of facility upkeep. The supervisor will also play a crucial role in budget preparation and expense management, spearhead hotel renovations and various projects, negotiate with contractors, and maintain robust external partnerships.

Working as a Maintenance Supervisor at IHG means being at the forefront of the hotel’s operational excellence, directly influencing guest satisfaction and safety. The candidate must bring advanced vocational training complemented by professional certifications if required by law, alongside experience in building maintenance or construction. Hotel experience is preferred, and the role demands proficiency in the local language(s) to effectively communicate with teams and contractors. IHG values team members who are motivated, service-oriented, and dedicated to upholding the company’s high standards.

The hourly pay for this role ranges from $20 to $34.60, reflecting competencies, experience, and the scope of responsibilities. IHG provides competitive salaries and a comprehensive benefits package designed to support the personal and professional growth of its employees. Beyond financial rewards, IHG offers full uniforms, impressive room discounts, and some of the best training programs in the hospitality industry, empowering team members to excel in their careers while enjoying work-life balance. The company encourages applications from candidates who meet the core qualifications and also welcomes individuals with diverse backgrounds who may not meet every specific requirement but show the potential to thrive within its collaborative and inclusive culture.

Joining IHG Hotels & Resorts as a Maintenance Supervisor means becoming part of a global family that values contribution, innovation, and wellbeing. The role offers a dynamic work environment where each day presents new challenges and opportunities for problem-solving and leadership. If you are passionate about safety, maintenance excellence, and guest satisfaction in the hospitality industry, this position offers a rewarding career path with ample opportunities for growth and impact.

Job Requirements

  • Advanced vocational training plus two years of experience in general building maintenance or construction or equivalent combination of education and experience
  • professional certification and licence if required by law
  • hotel experience preferred
  • must be able to speak local language(s)

Job Qualifications

  • Advanced vocational training
  • professional certification and licence if required by law
  • hotel experience preferred
  • ability to speak local language(s)
  • strong leadership skills
  • excellent communication and negotiation abilities

Job Duties

  • Managing daily maintenance needs to ensure the right team is always on the right task
  • carrying out a preventative maintenance programme that creates a safe, secure and comfortable environment for guests
  • helping to prepare the departmental budget and keeping tight control of expenses
  • leading hotel renovations and other projects, negotiating contracts, and ensuring timely completion of projects within budget
  • maintaining good working relationships with outside contractors

Job Criteria

Experience

Mid Level (3-7 years)


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