Catholic Charities logo

Supportive Housing Receptionists (FT $17.00/Hour)

Job Overview

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Employment Type

Full-time
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Compensation

Hourly
Exact $17.00
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Work Schedule

Flexible
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Benefits

Flexible work schedules
Remitted tuition
Professional Development
competitive pay
work life benefits
Professional supervision
Recognition and appreciation programs
opportunities for growth and promotion

Job Description

Catholic Charities of Onondaga County is a leading nonprofit organization dedicated to providing compassionate care and essential services to individuals and families in need throughout Onondaga County. With a mission firmly rooted in human development, collaboration, and the elimination of poverty and injustice, Catholic Charities serves all people regardless of religion, race, ethnicity, or nationality. The organization believes in the intrinsic value of every person and commits itself to fostering hope, dignity, and transformation in the lives of those it serves. Catholic Charities of Onondaga County is known for its comprehensive support services, including counseling, housing assistance, food programs, and community outreach initiatives that address both immediate needs and long-term empowerment.

As an employer, Catholic Charities offers a positive work environment that values dedication and commitment to service. It promotes a culture of respect, professional development, and recognition for the vital work its employees perform. The organization encourages a passionate, motivated, and hardworking workforce and provides flexible work schedules, competitive pay, tuition remission for further education, professional supervision and coaching, and opportunities for growth and promotion. These benefits contribute to making Catholic Charities a rewarding place to build a career while making a meaningful impact in the community.

The position available is a Full-Time Receptionist role, offering 35 hours per week at a pay rate of $17.00 per hour. This role is central to the organization, serving as the welcoming face for clients and visitors and providing key administrative support across agency departments. The receptionist will be responsible for greeting visitors with courtesy and professionalism and assisting callers promptly and accurately. Responsibilities include managing sign-in procedures, printing name tags, monitoring security cameras to ensure safety, handling mail distribution, responding to emails, troubleshooting office equipment issues, and calling vendors when repairs are needed. The receptionist also plays a critical role in maintaining confidentiality and discretion regarding client, staff, and management sensitive matters.

This position requires a friendly and professional demeanor as the receptionist represents the agency in all interactions. The role also includes collaboration with team members through participation in staff meetings, training, and professional development opportunities. Flexibility is essential as the position may necessitate handling emergency situations or adjusting work areas as required. Overall, this receptionist position offers an excellent opportunity for individuals seeking to work in a service-oriented environment that values respect, compassion, and community impact, while providing support for career advancement and development within the organization.

Job Requirements

  • H.S. diploma/G.E.D.
  • at least 1 year of relevant experience
  • NYS driver's license
  • NYS child abuse registry clearance
  • ability to be flexible
  • patient
  • team-oriented
  • energetic
  • strong oral and written communication
  • customer service skills
  • detail-oriented
  • knowledge of computer systems and computer operations
  • data entry experience
  • familiarity with web-based billing systems
  • proficiency in Microsoft Excel and Microsoft Word
  • mobility sufficient to drive to and participate in meetings at clients' homes and community facilities

Job Qualifications

  • H.S. diploma/G.E.D. with at least 1 year of relevant experience
  • some administrative experience preferred
  • ability to be flexible, patient, team-oriented, and energetic
  • understanding of diverse cultures
  • strong oral and written communication skills
  • excellent customer service skills
  • detail-oriented
  • knowledgeable in computer systems and operations
  • experience with data entry
  • familiarity with web-based billing systems
  • proficiency in Microsoft Excel and Microsoft Word

Job Duties

  • Greet and assist clients and visitors
  • provide supportive clerical assistance to agency departments
  • direct or assist callers and visitors courteously and promptly
  • assist with sign-in procedures and direct visitors to appropriate offices
  • print name tags as needed
  • monitor entrances using security cameras and alert staff regarding suspicious activity
  • accept, post, and distribute mail efficiently and accurately
  • retrieve and respond to incoming emails
  • troubleshoot and correct problems with office equipment
  • call appropriate vendors for repairs
  • represent the agency in a positive and professional manner
  • manage confidential matters with sound judgment
  • attend and participate in supervision, staff meetings, training, and professional development
  • handle emergency situations requiring flexibility
  • maintain guidelines established by funding sources and agency policies

Job Criteria

Experience

Entry Level (1-2 years)


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