Support - Virginia Beach

The Hampton Social Virginia Beach is a vibrant and welcoming restaurant located in the heart of Virginia Beach, known for its exceptional dining experience and upbeat atmosphere. It is part of the Parker Hospitality group, which prides itself on delivering outstanding service and creating memorable moments for guests. The Hampton Social offers a diverse menu, featuring a variety of dishes and beverages that cater to different tastes and preferences. It focuses on combining quality food with excellent customer service, making each visit unique and enjoyable for diners. The restaurant environment is dynamic and fast-paced, catering to a wide range of customers, from families and friends gathering for casual meals to individuals celebrating special occasions.

The Support Staff role at The Hampton Social Virginia Beach is an essential position that blends the responsibilities of a Busser and Food Runner. This hybrid role plays a critical part in ensuring that the service flow runs smoothly and efficiently, supporting the entire front-of-house team. The person in this role is responsible for promptly delivering food and beverages to guests, ensuring accuracy and presentation, and announcing dishes as they arrive. They also maintain the cleanliness and organization of tables by clearing and resetting them quickly according to restaurant standards. This role requires keen attention to detail, as well as the ability to anticipate and fulfill guest needs to enhance their dining experience.

In addition to food and beverage delivery, the Support Staff helps with guest interactions by greeting warmly, addressing special requests, and assisting with packaging leftovers. Operational responsibilities include maintaining service supply stocks, transporting soiled dishes to dishwashing areas, and completing side work to keep the service area running efficiently. The role requires physical stamina, including the ability to stand and walk for long periods, lift up to 50 pounds, and safely navigate through crowded or confined spaces in the restaurant. The Support Staff contributes significantly to upholding the hospitality standards and maintaining a positive dining environment.

This position is part of a Service Charge pay model, meaning it is compensated primarily through commission-based earnings shared with the front-of-house team from guest service charges. The role may also include tips from customers. Employees in this position enjoy benefits such as employee discounts, opportunities for professional growth, and a supportive team-oriented work culture. Flexibility to work evenings, weekends, and holidays is required due to the nature of the restaurant industry. The Hampton Social is committed to equal opportunity employment and encourages applicants from all backgrounds to apply, fostering a diverse and inclusive workplace.