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Bottleneck Management logo

Support Team Member (Busser/Food Runner)

Job Overview

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Employment Type

Full-time
Part-time
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Work Schedule

Flexible
Weekend Shifts
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Benefits

Employee assistance program
restaurant dining discounts
comprehensive benefits
supportive work environment
Career advancement opportunities

Job Description

Bottleneck Management is a dynamic and well-established company that operates vibrant, high-energy restaurants located in lively neighborhoods. Renowned for its genuine people and authentic hospitality, Bottleneck Management has built a strong reputation in the hospitality sector. The company’s core values emphasize understanding the wants and needs of others, supporting fellow team members through words and actions, empowering each team member to excel, and fostering a joyful and engaging work environment for guests and employees alike. This supportive and lively company culture forms the backbone of its commitment to delivering outstanding customer experiences and fostering employee growth and satisfaction.

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Job Requirements

  • must be at least 18 years old
  • minimum of 1 year experience in the hospitality industry
  • ability to work flexible hours, including weekends
  • must be able to stand for the entire shift
  • must be able to lift at least 50 pounds
  • good hearing for effective communication
  • must be able to use hands and fingers to manipulate tools and objects
  • must be able to work in noisy areas
  • frequent reaching, bending, stooping, and carrying
  • must be able to work indoors and outdoors in varying temperatures
  • should tolerate exposure to common allergens
  • extended periods of standing and walking

Job Qualifications

  • must be at least 18 years old
  • minimum of 1 year experience in the hospitality industry
  • ability to multi-task and collaborate in a fast-paced environment
  • good judgment skills and flexibility in attitude
  • exceptional interpersonal and communication skills
  • energetic, outgoing, polite, and patient
  • fully dedicated to guest satisfaction

Job Duties

  • assist servers and bartenders in their tasks
  • deliver food from the kitchen to tables and the bar
  • clean, restock, and reset tables
  • maintain cleanliness and organization in the bar and service area
  • communicate effectively with guests, team members, and management
  • work under the guidance of front of house managers
  • ability to work in both closing and opening shifts

Job Criteria

Experience

Mid Level (3-7 years)


Job Location

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