Support Team (host and busser)

Sunriver Brewing Company is a well-established, family-owned brewery and pub operator founded in 2012 in Central Oregon. With nearly 300 dedicated team members, the company operates three pubs and a brewery in Central Oregon as well as an additional pub location in Eugene. Sunriver Brewing Company is renowned for its commitment to crafting exceptional craft beers, offering delicious food, and providing an engaging and friendly customer service experience. The company culture emphasizes teamwork, quality, and a passion for the craft beer industry. They pride themselves on maintaining an inviting atmosphere for both guests and employees, cultivating a supportive environment that fosters growth and enthusiasm for the brewing and hospitality fields.

The Support Team Host/Busser position at the Oakway Pub in Eugene is an entry-level to intermediate role designed for energetic individuals who are passionate about customer service and interested in the craft beer industry. This role is crucial to ensuring a smooth and pleasant dining experience for every guest by providing upfront hospitality, assisting the serving staff, and maintaining cleanliness and order within the dining area. The Host/Busser acts as the first point of contact for guests entering the pub, greeting customers warmly and facilitating efficient seating arrangements to optimize service flow.

Key responsibilities include managing the front-of-house operations such as guiding guests to their tables while providing estimated wait times, distributing menus, and balancing table workloads to support the wait staff effectively. Additionally, this role involves answering phone calls, managing to-go orders, preparing the dining area by cleaning tables, and ensuring all settings meet the company’s hygiene and safety standards. The Host/Busser also plays an integral role in maintaining the presentation of menus and table settings, removing dishes as courses are completed, and supporting the waitstaff by restocking condiment stands and busser stations.

Physical stamina and a keen eye for detail are important, as the Host/Busser will frequently stand or walk for extended periods, lift up to 20 pounds, and carry loads of soiled dishes to the dishwasher. The role requires a positive attitude, excellent interpersonal skills, and the ability to handle the fast-paced and sometimes stressful environment of a busy pub with grace and efficiency. This position is well-suited for those looking for a great start in hospitality or craft brewing, offering opportunities for skill development and staff training.

Sunriver Brewing Company values their team members and offers a comprehensive benefit package that includes medical, dental, vision, and life insurance options for full-time employees, alongside appealing perks such as daily shift beer, packaged beer discounts, food discounts across their pubs, retail discounts, and sick leave. Weekly paydays and generous gratuity further enhance the compensation package, making this an attractive opportunity for candidates seeking a rewarding career in a vibrant brewery setting. The Oakway Pub is specifically seeking Host/Bussers willing to work evenings, weekends, and holidays, reflecting the natural rhythms of the hospitality industry and ensuring a robust team presence at peak times.