Support Staff (Host/Busser)

Job Overview

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Benefits

Paid Time Off
Employee Discounts
flexible scheduling

Job Description

Our restaurant is a well-established dining venue that prides itself on delivering exceptional customer service and a memorable dining experience to every guest. Known for our warm ambiance and delicious menu offerings, we strive to create a welcoming environment that keeps guests coming back. As a Host or Hostess, you play a crucial role as the first point of contact for all our patrons. Your responsibilities will include greeting guests promptly with a friendly smile, managing reservations and waitlists efficiently, and seating guests in a manner that ensures a smooth flow throughout the dining room. This position is vital to maintaining the overall dining experience and helps set the tone for our guests' visit.

The Host or Hostess role is designed for individuals who excel in communication, organization, and multitasking in fast-paced environments. You will be expected to stay calm and composed during busy shifts, address guest inquiries both in-person and over the phone, and support other restaurant staff where needed, including assisting with takeout orders. This full-time role offers the opportunity to work in a dynamic and engaging atmosphere where your customer service skills will be highly valued. If you enjoy interacting with people and creating positive first impressions, this role is an excellent fit.

Job Requirements

  • Strong communication and organization skills
  • Friendly and professional demeanor
  • Ability to manage busy shifts with ease

Job Qualifications

  • Strong communication skills
  • Organizational skills
  • Friendly and professional demeanor
  • Ability to work in a fast-paced environment

Job Duties

  • Welcome and seat guests with a smile
  • Manage reservations and waitlists
  • Communicate wait times and accommodate guest requests
  • Keep the entrance and waiting area clean and organized
  • Assist with takeout orders and phone inquiries

Job Criteria

Experience

No experience required


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