Support Staff (BTAP - PT Reg)

Samuel Adams Taproom, located in Boston, MA, is a dynamic and vibrant establishment that allows guests to experience the rich heritage and craftsmanship of the Boston Beer Company. As one of the leading breweries in the United States, Boston Beer Corporation is renowned for producing high-quality beers that have captivated the hearts of beer enthusiasts nationwide. The Samuel Adams Taproom is not just a place to enjoy great beer; it's a hub where culture, community, and customer experience come together. The taproom provides an immersive setting where visitors can learn about the brewing process, savor various beer selections, and enjoy a welcoming atmosphere that emphasizes excellent service and memorable dining experiences.

The Support Staff role at the Samuel Adams Taproom is essential in ensuring smooth operations and maintaining the flow and tempo of the restaurant. Support Staff members are responsible for a range of tasks that contribute to the overall guest experience, including clearing and setting tables, supporting the bar area by cleaning and restocking glassware, managing kegs by taking them out or putting them away, and handling bus tubs. Additionally, Support Staff occasionally assist with unloading beer deliveries and organizing inventory.

This position is perfect for individuals who thrive in fast-paced, high-volume environments and are passionate about delivering exceptional service while supporting their team. Employees in this role will have the opportunity to represent the Boston Beer brand by gaining knowledge about its history, upcoming events, and unique storytelling aspects that engage customers and enhance their visit. The role requires dedication to cleanliness and sanitation standards to ensure a safe and welcoming environment for guests and staff alike.

The Support Staff role is classified at Level 10 and offers a competitive hourly wage of $16.00, with the added opportunity to earn tips during shifts. Employees must have at least one year of experience working in busy restaurant settings and demonstrate excellent customer service and teamwork skills. The ability to work weekends, holidays, and flexible hours to cover shifts is a necessity given the nature of hospitality work.

Working at the Samuel Adams Taproom comes with several perks that underline the company's commitment to its employees. These include tuition reimbursement programs, fertility and adoption support, free financial coaching, health and wellness programs with discounts, professional development and training opportunities, and even complimentary beer. Boston Beer Corporation values diversity and inclusion and is an equal opportunity employer committed to fostering a supportive work environment. The company also adheres to fair chance hiring practices and offers accommodations in the application process to ensure equal opportunity for all candidates.

Joining the Support Staff team means becoming a part of an esteemed brand with a rich legacy, working alongside passionate individuals in a culture that celebrates both the product and the people behind it. It is an opportunity to develop valuable skills in hospitality, customer service, and teamwork, all while immersing oneself in the exciting world of craft beer. If you have the energy, enthusiasm, and dedication required to thrive in this role, the Samuel Adams Taproom in Boston is eager to welcome you on board.