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Four Winds Casinos logo

Support Service Attendant - Valet

Job Overview

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Employment Type

Full-time
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Compensation

Hourly
Range $11.75 - $15.25
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Work Schedule

Day Shifts
Weekend Shifts
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Training and Development
Uniform allowance

Job Description

This esteemed hospitality establishment operates within a dynamic casino environment, known for providing exceptional guest services and memorable experiences. The company prides itself on maintaining a warm and welcoming atmosphere, ensuring that all guests feel valued and attended to throughout their visit. As a leading entertainment destination, the casino integrates various amenities and facilities designed to cater to diverse guest needs while upholding the highest standards of safety and professionalism. The environment is vibrant, occasionally smoky, and lively with moderate to loud noise levels, reflecting the energetic pace synonymous with casino venues.

The role of Valet Attendant within this rep... Show More

Job Requirements

  • High school diploma or general education degree preferred
  • Must possess a valid driver’s license from the state with a good driving record
  • Ability to maintain effective communication with guests and team members
  • Physical endurance and stamina required
  • Must hold a Level 4 Gaming License
  • Ability to read, analyze, and interpret policy and procedure manuals
  • Ability to apply common sense reasoning
  • Ability to stand, walk, run, sit, use hands to handle objects
  • Ability to reach with hands and arms, sit, climb, balance, stoop, kneel, crouch or crawl
  • Ability to see close, distance, color, peripheral vision, depth perception and adjust focus

Job Qualifications

  • High school diploma or general education degree preferred
  • Must possess a valid driver’s license from the state with a good driving record
  • Ability to maintain effective communication with guests and team members
  • Ability to read, analyze, and interpret policy, procedure manuals and related documents
  • Ability to respond to common inquiries from employees or guests
  • Physical endurance and stamina capable of handling a fast-paced work environment
  • Must hold a Level 4 Gaming License
  • Ability to apply common sense reasoning to a variety of situations
  • Knowledge of safety and operational policies in a casino environment

Job Duties

  • Assist guests promptly and courteously in valet and coat check areas
  • Collect, store, track and return items dropped off by guests including promotional items
  • Greet arriving guests outside under the Porte Cochere
  • Enter and update guest information in the database
  • Park vehicles in designated areas and accurately record their location onto valet receipts
  • Pick up vehicles from the valet lot following safety guidelines
  • Communicate effectively with the Supervisor on duty
  • Clear canopy area of cars to be parked promptly
  • Communicate valet operation and shuttle information to supervisors and team
  • Present a clean, neat, and well-groomed appearance
  • Ensure maximum guest service and satisfaction
  • Maintain accuracy and thoroughness of departmental records and reports
  • Maintain working knowledge of facilities and special events to advise guests and employees
  • Assist with other Support Services duties as assigned
  • Perform other job-related duties as directed

Job Criteria

Experience

Entry Level (1-2 years)


Job Location

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