Support Lead PT

Five Below is a rapidly growing specialty value retailer that offers a wide assortment of trendy merchandise priced at $5 or below. Established with a unique vision to provide customers with a fun and memorable shopping experience, Five Below focuses on bringing its customers the latest and coolest products in a vibrant and energetic environment. With over 20,000 passionate associates nationwide, Five Below thrives on a culture that embraces freedom to let go and have fun, guided by the company’s strong values known as The Five Below Way. This set of values and behaviors shapes the work environment into a WOWplace where associates are encouraged to bring big ideas, passion, and energy to their roles. The company is dedicated to creating an inclusive, supportive workplace that values each team member's contribution to delivering excellent customer experiences and driving store success. The role of a Store Team Leader at Five Below is integral to maintaining the company’s commitment to outstanding customer service and smooth store operations. The position is hourly with a starting wage of $15.65, emphasizing both leadership and hands-on involvement on the sales floor. A Store Team Leader acts as a key support to the Store Manager by overseeing daily store activities, managing staff, and ensuring that every customer interaction adheres to the B.E.S.T. customer service experience. This role requires a high level of energy, communication skills, and the ability to multitask in a fast-paced retail environment. The Store Team Leader contributes to driving sales by optimizing merchandising, coaching team members, and maintaining visual merchandising standards and store cleanliness. They also handle tasks such as receiving and organizing new stock, managing cash and store security during opening and closing shifts, and acting as Manager on Duty when necessary to address urgent issues and uphold store operations. This multifaceted position demands leadership qualities with a hands-on approach, as well as flexibility to work varied schedules including evenings, weekends, and potentially overnight shifts or travel. Five Below values individuals who can maintain composure under pressure, think creatively, and exemplify excellent verbal and written communication skills. They offer a dynamic workplace that encourages growth, teamwork, and the freedom to contribute ideas within a supportive culture. This role is perfect for candidates with prior management experience seeking to join an exciting and vibrant retail brand that stands out for its unique culture and dedication to creating a fun shopping experience for customers and an inspiring workplace for associates.