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Job Overview
Employment Type
Hourly
Compensation
Hourly
Range $15.50 - $1.00
Work Schedule
Flexible
Day Shifts
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
employee discount
401(k) retirement plan
Training and Development
flexible scheduling
Job Description
Five Below is a dynamic and fast-growing specialty value retailer that caters to teens and pre-teens with an array of unique and exciting products priced at $5 and below. With over 20,000 associates across numerous locations, Five Below has cultivated a culture that emphasizes fun, creativity, and outstanding customer experience. The company's core philosophy revolves around letting go and having fun, creating an environment where customers and employees alike feel inspired to discover the newest and coolest items available. Known for its energetic and engaging shopping atmosphere, Five Below is committed to fostering an inclusive workplace where big ideas and... Show More
Job Requirements
- High school diploma or equivalent
- at least 1 year of management experience in retail or related field
- strong communication skills
- ability to work flexible hours including evenings, weekends, and overnight shifts as needed
- physical ability to move merchandise weighing up to 25 lbs and use ladders safely
- capability to stand for long periods and perform tasks requiring bending, kneeling, and twisting
- proficiency in following instructions and standard operating procedures
- ability to handle cash register operations
- customer service orientation
- teamwork and leadership skills
- adaptability to a fast-paced retail environment
Job Qualifications
- High school graduate or equivalent
- college experience preferred
- minimum 1 years of management experience
- excellent verbal and written communication skills
- ability to multi-task
- creative thinking
- ability to maintain composure under pressure
Job Duties
- Ensures all crew members are wowing the customer through personal contact with customers
- trains the crew on the B.E.S.T. customer service experience
- ensuring that each guest has a fast, friendly check out experience
- helps oversee the daily activities of all store associates
- ensuring they are performing their duties effectively and providing excellent customer service
- assists with the receiving, unpacking, and organizing of new stock to ensure items are quickly and efficiently placed on the sales floor
- acts as Manager on Duty when needed
- taking full responsibility for store operations, staff management, customer service, and addressing any urgent issues
- manages the entire process of opening or closing the store
- which includes securing cash, locking doors, setting alarms, and ensuring everything is in place for a smooth daily operation
- supports the onboarding and ongoing training of associates
- helping them learn store policies, product knowledge, and operational procedures to improve their performance
- drives store sales and controls expenses: actively seeks ways to boost sales by optimizing merchandising, staff performance, and customer service
- partners with the entire store leadership team in merchandising procedures and World Recovery
- performs store maintenance including but not limited to taking out garbage, sweeping, cleaning bathrooms, maintaining stock room
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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