Job Overview

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Compensation

Hourly
Range $11.35 - $14.35
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Work Schedule

Flexible
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Benefits

fun workplace
free movies
Free Food
Paid Time Off
competitive pay
flexible scheduling
Medical insurance
Dental Insurance
Vision Insurance
FSA
HSA
voluntary benefits

Job Description

Alamo Drafthouse Cinema is a nationally recognized cinema chain known for its unique combination of first-run movies and a full-service dining experience. Established with the mission to ensure that every guest and teammate has an awesome experience and is excited to come back, Alamo Drafthouse has set a standard in the entertainment and hospitality industries by combining quality food and beverage service with a superior movie-going atmosphere. This cinema chain emphasizes maintaining a safe, clean, and enjoyable environment that limits distractions, allowing guests to fully immerse themselves in the film experience. With multiple locations across the United States, including the venue at 2548 Central Park Ave, Yonkers, New York, the company upholds a culture of respect, innovation, and community involvement, making it a sought-after workplace for individuals passionate about hospitality and entertainment.

The role of Alamo Runners is pivotal in delivering an exceptional guest experience by focusing on food and beverage service within the theater setting. This employment type offers competitive pay ranging from $11.35 to $14.35 per hour, with flexible scheduling options that accommodate diverse needs. Alamo Runners are responsible for upholding the highest levels of hospitality and safety standards, ensuring that guests enjoy a safe, clean, and distraction-free environment. This position requires attentiveness to guest needs, efficiency in food and beverage delivery, and compliance with company policies. Those in this role will benefit from a fun workplace culture where individuality is valued and supported, alongside perks like free movies and food, paid time off, and access to medical, dental, and vision insurance for both full-time and part-time teammates.

The Alamo Runner position is not just about serving food and drinks; it encompasses a broad range of responsibilities to maintain theater cleanliness, verify guest seating, manage alcohol service responsibly, and contribute proactively to the teamwork that makes the Alamo experience exceptional. Candidates will work in a dynamic, fast-paced environment that promotes teamwork, safety, and community values. Alamo Drafthouse Cinema is committed to fostering an inclusive environment where teammates adhere to core values such as doing the right thing, fostering community, boldly pursuing innovation, and giving a sh!t about the guest experience. This role is ideal for individuals who are energetic, detail-oriented, and passionate about hospitality and entertainment, eager to deliver standout service and grow within a respected hospitality brand.

Job Requirements

  • Availability to work nights, weekends, and holidays (minimum 3 days a week, at least one day being a weekend)
  • ability to move with caution and work collaboratively in a loud, sometimes dark, fast-paced environment
  • ability to bend, duck, crouch, walk up and down stairs, carry multiple plates/trays, and deliver food while limiting disruptions
  • ability to lift and carry up to 50 pounds at one time and repeatedly during entire shift
  • ability to stand and walk for extended periods throughout the shift
  • ability to maintain physical stamina and coordination in a fast-paced setting
  • stays up-to-date on all local food/beverage compliance regulations, safety courses, and assigned online trainings
  • reliable transportation
  • ability to climb stairs

Job Qualifications

  • Prior experience in hospitality/guest services
  • prior food and beverage safety/handling experience

Job Duties

  • Maintains and supports all company safety standards
  • conducts quality food checks and delivers food/beverage orders to the correct seats consistent with venue theater floor maps
  • knowledgeable of the Alamo menu and common allergens
  • takes necessary safety precautions as needed
  • responsible for safe alcohol service, including checking IDs on drink delivery and monitoring guest consumption, following local and state regulations
  • checks guest tickets to ensure they are in the correct seat
  • maintains a cheerful, courteous disposition with guests and teammates, and communicates efficiently with Production staff, Greeters, Managers, and guests
  • anticipates guest needs and monitors notifications for guest requests
  • focuses on supporting guests as needed, while limiting disruptions
  • responsible for theater, lobby, and restroom cleaning, as well as opening and closing duties as assigned, to maintain cleanliness standards across all high-touch areas
  • provides support in identifying guest issues and reports them to the management team
  • anticipates and maintains appropriate stocking levels of necessary supplies, completes prep and side work, and assists with additional operational tasks as needed for efficient service
  • completes tasks with efficiency and a sense of urgency
  • demonstrates strong teamwork skills
  • knowledgeable of Alamo policies, procedures, and safety standards
  • other duties as assigned

Job Criteria

Experience

No experience required


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