
Job Overview
Employment Type
Full-time
Part-time
Compensation
Hourly
Range $19.70 - $22.70
Work Schedule
Flexible
Weekend Shifts
Night Shifts
Benefits
fun workplace
free movies
Free Food
Paid Time Off
competitive pay
flexible scheduling
Medical insurance
Dental Insurance
Vision Insurance
FSA
HSA
voluntary benefits
Job Description
Alamo Drafthouse Cinema is a renowned chain of movie theaters known for providing a unique, high-quality cinema experience combined with exceptional food and beverage service. Founded in Austin, Texas, Alamo Drafthouse has grown to have locations nationwide, celebrated for its commitment to excellent customer service, innovative programming, and a fun, inclusive atmosphere. The company takes pride in creating a welcoming environment where guests can enjoy both the latest blockbusters and cult classics with top-notch food and drink options. As a hospitality-driven entertainment venue, Alamo Drafthouse fosters a culture that values community, creativity, and bold innovation.
The role of an Alamo Runner at the Santa Clara location involves supporting theater guests by focusing on delivering outstanding food and beverage service. This part-time or full-time position offers a competitive pay range from $19.70 to $22.70 per hour. The Runner's responsibilities include ensuring a safe, clean, and enjoyable environment while maintaining the highest standards of hospitality aligned with Alamo's mission. Core duties involve checking guest tickets for correct seating, delivering orders accurately, and providing attentive, courteous service to enhance the guest experience. This role requires effective communication and teamwork with other staff members such as managers, greeters, and production crews. The Alamo Runner also upholds all company safety standards, including responsible alcohol service and thorough cleaning of theater, lobby, and restroom areas.
Alamo Drafthouse Cinema emphasizes a dynamic, fun workplace where employees can be themselves and contribute to creating memorable experiences. Employees benefit from perks like free movies and food, paid time off, flexible scheduling, and access to medical, dental, vision, FSA, HSA, and voluntary benefits for both full-time and part-time staff. The company's mission centers on ensuring every guest and teammate has an awesome experience that encourages repeat visits. The role demands physical stamina and the ability to work in a fast-paced, sometimes dark, and loud environment, requiring skills such as carrying trays, climbing stairs, and maintaining an alert, enthusiastic attitude.
Joining Alamo Drafthouse as a Runner means becoming part of a company that values doing the right thing, fostering community, encouraging innovation, and being passionate about excellence. This position offers a collaborative and supportive environment where employees are empowered to take initiative and contribute positively to both guest and teammate experiences.
The role of an Alamo Runner at the Santa Clara location involves supporting theater guests by focusing on delivering outstanding food and beverage service. This part-time or full-time position offers a competitive pay range from $19.70 to $22.70 per hour. The Runner's responsibilities include ensuring a safe, clean, and enjoyable environment while maintaining the highest standards of hospitality aligned with Alamo's mission. Core duties involve checking guest tickets for correct seating, delivering orders accurately, and providing attentive, courteous service to enhance the guest experience. This role requires effective communication and teamwork with other staff members such as managers, greeters, and production crews. The Alamo Runner also upholds all company safety standards, including responsible alcohol service and thorough cleaning of theater, lobby, and restroom areas.
Alamo Drafthouse Cinema emphasizes a dynamic, fun workplace where employees can be themselves and contribute to creating memorable experiences. Employees benefit from perks like free movies and food, paid time off, flexible scheduling, and access to medical, dental, vision, FSA, HSA, and voluntary benefits for both full-time and part-time staff. The company's mission centers on ensuring every guest and teammate has an awesome experience that encourages repeat visits. The role demands physical stamina and the ability to work in a fast-paced, sometimes dark, and loud environment, requiring skills such as carrying trays, climbing stairs, and maintaining an alert, enthusiastic attitude.
Joining Alamo Drafthouse as a Runner means becoming part of a company that values doing the right thing, fostering community, encouraging innovation, and being passionate about excellence. This position offers a collaborative and supportive environment where employees are empowered to take initiative and contribute positively to both guest and teammate experiences.
Job Requirements
- Availability to work nights, weekends, and holidays (minimum 3 days a week, at least one day being a weekend)
- Ability to move with caution and work collaboratively in a loud, sometimes dark, fast-paced environment
- Ability to bend, duck, crouch, walk up and down stairs, carry multiple plates/trays, and deliver food while limiting disruptions
- Ability to lift and carry up to 50 pounds at one time and repeatedly during entire shift
- Ability to stand and walk for extended periods throughout the shift
- Ability to maintain physical stamina and coordination in a fast-paced setting
- Stays up-to-date on all local food/beverage compliance regulations, safety courses, and assigned online trainings
- Reliable transportation
- Ability to climb stairs
Job Qualifications
- Prior experience in hospitality/guest services
- Prior food and beverage safety/handling experience
- Knowledge of food allergens and safety precautions
- Strong communication skills
- Ability to work in a fast-paced environment
- Ability to deliver excellent customer service
- Teamwork skills
- Familiarity with local and state alcohol service regulations
Job Duties
- Maintains and supports all company safety standards
- Conducts quality food checks and delivers food/beverage orders to the correct seats consistent with venue theater floor maps
- Knowledgeable of the Alamo menu and common allergens
- takes necessary safety precautions as needed
- Responsible for safe alcohol service, including checking IDs on drink delivery and monitoring guest consumption, following local and state regulations
- Checks guest tickets to ensure they are in the correct seat
- Maintains a cheerful, courteous disposition with guests and teammates, and communicates efficiently with Production staff, Greeters, Managers, and guests
- Anticipates guest needs and monitors notifications for guest requests
- Focuses on supporting guests as needed, while limiting disruptions
- Responsible for theater, lobby, and restroom cleaning, as well as opening and closing duties as assigned, to maintain cleanliness standards across all high-touch areas
- Provides support in identifying guest issues and reports them to the management team
- Anticipates and maintains appropriate stocking levels of necessary supplies, completes prep and side work, and assists with additional operational tasks as needed for efficient service
- Completes tasks with efficiency and a sense of urgency
- Demonstrates strong teamwork skills
- Knowledgeable of Alamo policies, procedures, and safety standards
- Other duties as assigned
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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