Job Overview
Employment Type
Part-time
Hourly
Compensation
Hourly
Exact $18.18
Benefits
Health Insurance
Paid Time Off
Employee Discounts
Tips
Training opportunities
Job Description
Tartine is a renowned bakery and eatery known for its exceptional quality, artisanal approach to bread, pastries, and a vibrant café atmosphere. Founded with a commitment to tradition and innovation, Tartine has established itself as a key player in the culinary industry, focusing on handmade products using high-quality ingredients. With multiple locations and a loyal customer base, Tartine is recognized not only for its delicious offerings but also for its dedication to outstanding customer service and sustainable practices. This company prides itself on fostering a welcoming environment where employees can develop their skills and contribute meaningfully to the guest experience.
The Support Barista position at Tartine's Manufactory location offers an exciting part-time opportunity to be an integral part of the morning shift operations. This role is designed for individuals who are passionate about providing exceptional customer service and are versatile in their abilities to manage various service areas including coffee brewing, cocktail and wine pouring, food running, and table setup. With an hourly rate of $18.18 plus tips, this role not only promises financial benefits but also hands-on experience in a dynamic and fast-paced hospitality setting.
As a Support Barista, your main accountability will be overseeing the service experience from preparation to delivery, ensuring every guest interaction is positive and consistent with Tartine's mission. You will be responsible for multiple duties that include managing service stations based on the flow of business, completing opening and closing checklists, and responding to room needs independently. The role requires a diverse skill set—from brewing coffee to setting up family meals, cleaning and sanitizing, restocking inventory, and supporting frontline tasks like answering phones and managing reservations.
In addition to operational responsibilities, the position demands a strong emphasis on product knowledge across all menu categories including savory dishes, pastries, bread, and beverages. The ability to explain menu items, address allergy concerns, and support the culinary team for modifications is crucial. Training and adherence to sanitation standards, company uniform policy, and attendance protocols are mandatory aspects of the role. The environment encourages teamwork, flexibility, and a welcoming demeanor towards both guests and fellow employees.
This role also involves navigating technology such as sophisticated POS systems, online ordering platforms, and various kitchen equipment like blenders and coffee machines. A successful candidate must demonstrate the ability to multitask, solve guest issues professionally, and maintain a positive attitude under pressure. The opportunity offers valuable experience in a celebrated brand known for its quality and culture, perfect for individuals seeking to grow within the food and beverage industry while earning a competitive hourly wage and tips.
The Support Barista position at Tartine's Manufactory location offers an exciting part-time opportunity to be an integral part of the morning shift operations. This role is designed for individuals who are passionate about providing exceptional customer service and are versatile in their abilities to manage various service areas including coffee brewing, cocktail and wine pouring, food running, and table setup. With an hourly rate of $18.18 plus tips, this role not only promises financial benefits but also hands-on experience in a dynamic and fast-paced hospitality setting.
As a Support Barista, your main accountability will be overseeing the service experience from preparation to delivery, ensuring every guest interaction is positive and consistent with Tartine's mission. You will be responsible for multiple duties that include managing service stations based on the flow of business, completing opening and closing checklists, and responding to room needs independently. The role requires a diverse skill set—from brewing coffee to setting up family meals, cleaning and sanitizing, restocking inventory, and supporting frontline tasks like answering phones and managing reservations.
In addition to operational responsibilities, the position demands a strong emphasis on product knowledge across all menu categories including savory dishes, pastries, bread, and beverages. The ability to explain menu items, address allergy concerns, and support the culinary team for modifications is crucial. Training and adherence to sanitation standards, company uniform policy, and attendance protocols are mandatory aspects of the role. The environment encourages teamwork, flexibility, and a welcoming demeanor towards both guests and fellow employees.
This role also involves navigating technology such as sophisticated POS systems, online ordering platforms, and various kitchen equipment like blenders and coffee machines. A successful candidate must demonstrate the ability to multitask, solve guest issues professionally, and maintain a positive attitude under pressure. The opportunity offers valuable experience in a celebrated brand known for its quality and culture, perfect for individuals seeking to grow within the food and beverage industry while earning a competitive hourly wage and tips.
Job Requirements
- Able to read, comprehend, and understand operation standards, recipes, and communicate information verbally and in writing to guests and customers
- Knowledge of service and food and beverage
- Preferably at least three years of front-of-the-house operations
- Basic knowledge of dining room and service procedures and functions
- Basic mathematical skills (able to use a calculator, cash register)
- Able to learn how to handle money and operate a point-of-sale system
- Able to work in a standing position for long periods of time (the entire shift)
- Able to sit for prolonged periods of time when necessary
- Able to work in a fast-paced environment while managing multiple deadlines in a high-stress environment
- Must be able to remain calm under pressure and maintain a positive attitude
Job Qualifications
- Able to read, comprehend, and understand operation standards, recipes, and communicate information verbally and in writing to guests and customers
- Knowledge of service and food and beverage
- Preferably at least three years of front-of-the-house operations
- Basic knowledge of dining room and service procedures and functions
- Basic mathematical skills (able to use a calculator, cash register)
- Able to learn how to handle money and operate a point-of-sale system
- Able to work in a standing position for long periods of time (the entire shift)
- Able to sit for prolonged periods of time when necessary
- Able to work in a fast-paced environment while managing multiple deadlines in a high-stress environment
- Must be able to remain calm under pressure and maintain a positive attitude
Job Duties
- Able to perform in designated stations and/or rotation as business levels dictate
- Able to complete checklists as necessary and as directed, including opening, closing, and mid-shift task lists
- Identify room needs and deficiencies on an ongoing basis with the ability to address them independently
- Able to brew coffee, make cocktails, pour wine, run food
- Set up and clean tables, set up family meal
- Clean and sanitize doorknobs, handrails, surfaces before and after every use
- Restock product, fold boxes, pack to-go orders, fold towels
- Manage flow and sequence of service, including greeting guests, supporting flow of traffic lines
- Answer phones, take orders, manage reservations
- Promote, work, and act in a manner consistent with the mission of the company
- Demonstrate accurate product knowledge in all menu categories and items (savory, pastry, bread, beverage) as well as adapting and learning new items
- Able to learn, understand, and explain to guests the preparation of menu items, including ingredients and cooking methods
- Able to inquire about allergies and articulate to the culinary team for possible modification
- Be able to maintain a pass rate of 75% on biweekly staff tests
- Attend all staff trainings or communicate to management to reschedule
- Able to follow attendance protocols
- Timely be prepared with all mise en place required for service
- Able to follow the company uniform policy with no variation from the rules
- Able to display a warm and welcoming demeanor to not only guests, but to all company employees
- Able to anticipate customers’ needs and use resources available to ensure satisfaction
- Able to work well independently and as an interactive member of a team
- support colleagues whenever applicable
- Able to follow sanitation practices of washing hands regularly, wearing gloves (if applicable), and sanitizing surfaces constantly
- Flexible and able to adapt to shifting stations throughout the shift
- Able to learn and navigate the POS system with accuracy to ensure guests' orders arrive timely and correctly
- Able to politely and professionally troubleshoot guest service issues and correct the issue immediately to ensure guest satisfaction
- Able to learn and handle multiple online ordering platforms and in-house guests simultaneously and proficiently without error
- Follow policies and procedures
- Able to perform duties as directed by management
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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