Support / Barista - AM / FT - Manufactory

Tartine is a renowned bakery and café located in San Francisco, known for its artisanal breads, pastries, and exceptional service. Established with a passion for quality and community, Tartine has become a favorite destination for locals and tourists alike who appreciate handcrafted baked goods and a warm, welcoming environment. As a leader in the culinary scene, Tartine prides itself on maintaining high standards of service and product excellence, blending traditional baking techniques with innovative approaches to food and beverage preparation.

This opportunity is for an AM FT Support / Barista position based in San Francisco. The role offers an hourly rate of $19.18 plus tips, reflecting a commitment to fairly compensating skilled frontline staff. The position requires availability for three to four shifts per week, including weekends (Fridays, Saturdays, and Sundays), with flexibility to cover opening and closing shift hours. The shifts specifically include Tuesday, Wednesday, and Sunday.

This pivotal role is responsible for delivering exceptional guest experiences through efficient, attentive, and knowledgeable service. The AM FT Support / Barista will be accountable for all steps involved in the service process—starting from preparation and setup, progressing through execution, and continuously improving the quality of service. This position requires the ability to multitask across various stations, such as brewing coffee, making cocktails, pouring wine, and running food, ensuring that all guests receive timely and satisfying service.

In addition to core bartending and barista tasks, the candidate will play an important role in maintaining cleanliness and organization, from sanitizing surfaces to restocking products and managing family meal setups. The incumbent will be expected to handle phone orders, manage reservations, and support the flow of guests both in person and through multiple online ordering platforms. Knowledge of the menu, including savory items, pastries, bread varieties, and beverages, is crucial to adequately assist guests, answer inquiries about ingredients and cooking methods, and accommodate allergy-related modifications with precision.

The role emphasizes teamwork along with independent work, requiring the ability to interact harmoniously with colleagues while also managing stations autonomously when necessary. Employees must be adaptable to changing work demands, shifting between stations dynamically throughout their shifts.

This position also demands commitment to company policies such as attendance protocols, uniform standards, and sanitation practices like regular hand washing and surface sanitizing. The use of various tools and technology is integral to daily operations, including blenders, grinders, coffee equipment, bar tools, food safety labeling systems, phone systems, online ordering platforms, and POS terminals like Toast, supported by basic software skills in Word and Excel.

Strong customer service skills are essential, with an emphasis on resolving guest concerns swiftly and professionally to ensure complete satisfaction. Candidates must be able to keep pace in a fast-moving, high-pressure environment while maintaining a positive attitude and calm disposition. The position also entails passing biweekly staff tests with at least a 75% pass rate, demonstrating ongoing mastery of product knowledge and service quality.

Tartine is committed to being an equal opportunity employer and fosters an inclusive workplace where diversity is valued. Working here means contributing to a vibrant team dedicated to excellence in food and beverage service, backed by a respected brand with deep community ties.