Supervisor/Server at Seis Cantina

Seis Kitchen is a thriving local business that began its journey as a humble food truck in 2012 and has since expanded to operate three fast-casual dining restaurants. Known for award-winning food prepared with fresh, high-quality ingredients, Seis Kitchen has built a solid reputation for delivering exceptional dining experiences to its guests. The company prides itself not only on the quality of its food but also on fostering a positive, supportive work environment where employees are valued and encouraged to grow within the organization. As a growing establishment, Seis Kitchen is committed to promoting from within and providing development opportunities that align with both career advancement and personal growth.

The Supervisor position at Seis Kitchen is a full-time role that offers a unique blend of serving shifts combined with responsibilities as the Manager on Duty. This hybrid position is designed as a developmental pathway for individuals aspiring to transition into full-time assistant manager roles in the near future. Supervisors are essential to ensuring smooth daily operations and maintaining the high standards of service and hospitality Seis Kitchen is known for. They play a critical role in overseeing restaurant activities during their shifts, managing staff, and ensuring guest satisfaction. Working at Seis Kitchen means being part of a dynamic team in a fast-paced environment where teamwork and dedication are key.

In this role, supervisors greet and welcome guests with friendliness and efficiency, ensuring every patron enjoys a positive dining experience. They handle customer orders accurately using the restaurant’s POS system and ensure timely delivery of food to the tables. Exceptional customer service is paramount, including handling inquiries, accommodating dietary restrictions, and addressing special guest requests. Supervisors ensure the cleanliness and organization of the dining area and collaborate closely with both kitchen and support staff to maintain seamless service. Additionally, Supervisors manage cash and electronic transactions accurately and efficiently.

Taking on the role of Manager on Duty during assigned shifts, supervisors are responsible for staff management, making operational decisions, and conducting pre-shift briefings to communicate important information to the team. They provide guidance and support to servers, assist with training and development efforts, and enforce sanitation and safety standards to uphold a clean and safe environment. Handling customer concerns professionally and promptly is another critical aspect of the job. Supervisors also work closely with the management team to implement operational policies and serve as role models by demonstrating exceptional customer service and operational efficiency.

Seis Kitchen values work-life balance and operates with the intention of respecting personal time; the company is closed on major holidays including Easter, Thanksgiving, Christmas Eve, Christmas Day, and New Year’s Day. Employees benefit from perks like free meals and discounts available every day. The company culture promotes growth, development, and mutual respect, making it an excellent place for motivated individuals seeking to build a career in the restaurant industry with potential for upward mobility.