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SP Plus Corporation logo

Supervisor, Valet Operations

Job Overview

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Employment Type

Full-time
Hourly
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Compensation

Hourly
Range $20.00 - $22.00
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Work Schedule

Standard Hours
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Benefits

Medical insurance
Dental Insurance
Vision Insurance
flexible spending accounts
long term disability
short term disability
Life insurance
accident insurance
401k plan
Paid Time Off

Job Description

SP+, a Metropolis company, is a leading player in the artificial intelligence and mobility solutions sector, specializing in seamless parking and checkout-free experiences through advanced computer vision technology. As the largest parking network in America, SP+ employs over 23,000 people who operate across more than 4,000 locations in North America and Europe. The company’s mission centers on reinventing parking, which is a ubiquitous and impactful aspect of everyday life. By eliminating the need for tickets, machines, apps, or credit cards, SP+ enables drivers to simply "drive in and drive out," saving time and enhancing convenience. This innovative approach is reshaping... Show More

Job Requirements

  • minimal high school diploma or equivalent
  • minimum 6 months related experience or training
  • valid state-issued driver’s license with current address and acceptable driving record
  • ability to drive manual transmission vehicles depending on location
  • clear oral communication skills
  • ability to write clearly and interpret written information
  • maintain positive customer service attitude
  • ability to adapt to work environment changes
  • sound judgment
  • physical capability to lift and move up to 25 pounds
  • ability to walk and stand for extended periods

Job Qualifications

  • high school diploma or equivalent
  • minimum 6 months related experience or training
  • valid state-issued driver’s license with acceptable driving record
  • ability to drive manual transmission vehicles if required
  • clear and effective oral communication skills
  • clear and informative written communication skills
  • strong customer service orientation
  • adaptability to changing work environments
  • sound and accurate judgment
  • physical ability to perform required tasks

Job Duties

  • assist in the day-to-day management of valet operations within contractual guidelines
  • greet guests courteously
  • ensure customers receive timely service
  • assist customers in and out of their vehicles
  • drive, park, and retrieve vehicles safely and professionally
  • assist with hiring, training, and coaching the valet team
  • create staffing schedules based on anticipated vehicle volume
  • maintain compliance with standard operating procedures and ensure security of vehicles and keys
  • prepare and process daily paperwork for audit compliance
  • maintain cleanliness of drive lanes and crosswalks
  • implement staging plans to maximize parking capacity
  • identify vehicle makes and models
  • substitute for other positions as necessary
  • perform other duties as assigned

Job Criteria

Experience

Entry Level (1-2 years)


Job Location

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