Supervisor - Syracuse Airport Dunkin Donuts

The hiring establishment is a vibrant and guest-focused restaurant renowned for its commitment to delivering exceptional dining experiences. By emphasizing excellent service and guest satisfaction, this restaurant has established a welcoming and professional environment where every team member plays a vital role in achieving overall success. Known for its dedication to quality, safety, and hospitality, the restaurant continuously strives to maintain a safe and clean atmosphere that ensures guests enjoy every moment spent within its premises. This establishment values teamwork and leadership, encouraging its staff to work collaboratively to meet and exceed customer expectations.

As a Restaurant Supervisor, you will take on the essential role of leading and guiding hourly staff to perform their duties efficiently while managing multiple priorities in a fast-paced environment. This position is pivotal in upholding the restaurant's standards for both service and safety, ensuring that all operations conform to organizational policies and procedures. You will be responsible for maintaining a stocked venue with all necessary products and supplies needed to deliver seamless service. Your leadership extends to assigning tasks to team members during their shifts and actively stepping into service roles as required to support smooth operation.

Your role also includes assisting restaurant managers with training team members to maintain compliance with company standards, promoting a culture of professionalism and excellence. Effectively handling service complaints and resolving issues promptly is a critical part of your responsibilities, as is monitoring operational procedures and making improvements where necessary. Additionally, you will contribute to managing staffing levels to align with budgetary goals and business volume, ensuring optimal workforce performance.

Engaging positively and professionally with guests forms the foundation of the guest experience, and as a Restaurant Supervisor, you will be the first point of contact for guests within your assigned area. Observing and responding to the needs of both guests and team members will be vital to your success. This position combines leadership, guest service, and operational oversight, offering a rewarding opportunity to develop your management skills within the restaurant industry.

The employment type is in-person with a starting pay from $20.00 per hour, accompanied by valuable benefits that support the well-being of employees. Benefits include participation in a 401(k) plan, dental, health, and vision insurance, reflecting the company’s commitment to its team members. This role does not require a college degree but emphasizes experience, communication abilities, and guest service skills, making it accessible to motivated individuals eager to grow in a supervisory capacity within hospitality.