Job Overview
Employment Type
Full-time
Work Schedule
Day Shifts
Fixed Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Career development opportunities
flexible scheduling
Job Description
Hilton Hotels is a globally recognized leader in the hospitality industry, renowned for delivering exceptional guest experiences and fostering a supportive, award-winning workplace culture. With a rich history of welcoming more than 3 billion guests worldwide, Hilton continues to uphold its founding vision of filling the earth with the light and warmth of hospitality. The company boasts a suite of world-class brands and maintains a strong commitment to innovation, quality, and guest satisfaction, making it a premier destination for travelers and a sought-after employer for hospitality professionals.
Joining Hilton means becoming part of a dynamic team that values integrity, leadership, teamwork, ownership, and a focus on urgent and thoughtful action to create memorable moments for guests. Hilton’s dedication extends beyond guest service to include a genuine investment in the career growth and development of its team members. The company’s workplace culture has been repeatedly honored by prestigious lists such as the World’s Best Workplaces by Great Place to Work and Fortune, reflecting its commitment to employee well-being, inclusivity, and professional advancement.
As a Stewarding Supervisor at Hilton, you will play a crucial role in the operations of the hotel’s back-of-house functions, specifically overseeing the steward team to ensure smooth and efficient service. This full-time position demands a leader who is passionate about hospitality and dedicated to maintaining the highest standards of cleanliness, organization, and safety. You will be responsible for supervising utility stewards, dishwashers, and temporary staff during shifts, ensuring the timely transport and cleaning of utensils and serviceware necessary for restaurant and banquet operations.
Your responsibilities also include maintaining a sanitary and hygienic back-of-house environment, supporting inventory management and equipment needs, and coordinating the delivery of food and equipment to various hotel functions. Beyond operational duties, you will help develop and support your team through scheduling, coaching, performance evaluations, and recognition of achievements. Monitoring performance metrics such as breakage, loss, and inventory updates will be important to support cost control and optimize efficiency.
Collaboration is key to your role, as you will work closely with kitchen, bar, and restaurant teams to guarantee seamless guest service. You will also uphold strict compliance with health, safety, sanitation, and alcohol awareness regulations to protect both guests and team members. Hilton emphasizes a culture where hospitality shines through every interaction, and as a Stewarding Supervisor, you will be instrumental in embodying and spreading that warmth and light.
Working at Hilton is more than just a job; it’s a career journey filled with opportunities to grow and make meaningful impacts every day. Whether you are at the beginning of your hospitality career or looking to advance into new challenges, Hilton offers the resources and support to help you succeed. Being part of Hilton means contributing to a global network dedicated to elevating the future of travel with compassion, leadership, and a commitment to excellence.
Joining Hilton means becoming part of a dynamic team that values integrity, leadership, teamwork, ownership, and a focus on urgent and thoughtful action to create memorable moments for guests. Hilton’s dedication extends beyond guest service to include a genuine investment in the career growth and development of its team members. The company’s workplace culture has been repeatedly honored by prestigious lists such as the World’s Best Workplaces by Great Place to Work and Fortune, reflecting its commitment to employee well-being, inclusivity, and professional advancement.
As a Stewarding Supervisor at Hilton, you will play a crucial role in the operations of the hotel’s back-of-house functions, specifically overseeing the steward team to ensure smooth and efficient service. This full-time position demands a leader who is passionate about hospitality and dedicated to maintaining the highest standards of cleanliness, organization, and safety. You will be responsible for supervising utility stewards, dishwashers, and temporary staff during shifts, ensuring the timely transport and cleaning of utensils and serviceware necessary for restaurant and banquet operations.
Your responsibilities also include maintaining a sanitary and hygienic back-of-house environment, supporting inventory management and equipment needs, and coordinating the delivery of food and equipment to various hotel functions. Beyond operational duties, you will help develop and support your team through scheduling, coaching, performance evaluations, and recognition of achievements. Monitoring performance metrics such as breakage, loss, and inventory updates will be important to support cost control and optimize efficiency.
Collaboration is key to your role, as you will work closely with kitchen, bar, and restaurant teams to guarantee seamless guest service. You will also uphold strict compliance with health, safety, sanitation, and alcohol awareness regulations to protect both guests and team members. Hilton emphasizes a culture where hospitality shines through every interaction, and as a Stewarding Supervisor, you will be instrumental in embodying and spreading that warmth and light.
Working at Hilton is more than just a job; it’s a career journey filled with opportunities to grow and make meaningful impacts every day. Whether you are at the beginning of your hospitality career or looking to advance into new challenges, Hilton offers the resources and support to help you succeed. Being part of Hilton means contributing to a global network dedicated to elevating the future of travel with compassion, leadership, and a commitment to excellence.
Job Requirements
- High school diploma or equivalent
- Previous experience in supervisory role within hospitality preferred
- Ability to work flexible shifts including weekends and holidays
- Strong organizational and multitasking skills
- Good physical stamina to handle demanding duties
- Basic computer skills for reporting and scheduling
- Understanding of regulatory standards and compliance
- Willingness to promote a positive team environment
Job Qualifications
- Experience in hospitality or hotel stewarding supervision
- Strong leadership and team management skills
- Knowledge of health, safety, and sanitation standards
- Ability to manage inventory and coordinate logistics
- Excellent communication and collaboration abilities
- Proficiency in performance monitoring and reporting
- Commitment to hospitality values such as integrity, teamwork, and ownership
Job Duties
- Supervise daily back of house operations
- Oversee utility stewards, dishwashers, and temporary staff to ensure timely transport and cleaning of utensils and serviceware for restaurant and banquet operations
- Maintain cleanliness and organization of back-of-house spaces to uphold sanitation and hygiene standards
- Support inventory and equipment needs by managing storage, distribution, and coordinating timely delivery of food and equipment for functions
- Assist with team performance and development including scheduling shifts, coaching, evaluations, and recognizing achievements
- Monitor and report on performance metrics such as breakage, loss, and inventories to support cost controls and efficiency improvements
- Collaborate with kitchen, bar, and restaurant teams to ensure seamless service
- Uphold compliance with health, safety, sanitation, and alcohol awareness regulations
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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