Job Overview
Employment Type
Full-time
Work Schedule
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Training and Development
Paid holidays
Job Description
San Manuel Casino and Resort is one of the largest private employers in the Inland Empire region, known for its vibrant hospitality and entertainment services. The establishment is a renowned casino and resort that prides itself on providing world-class experiences to its guests, combining exciting gaming options with exceptional food and beverage services. Operating in a highly regulated environment, San Manuel Casino and Resort upholds strict health, safety, and operational standards to ensure a safe and enjoyable environment for both guests and staff. The resort is dedicated to fostering a culture of excellence, safety, and teamwork, making it a preferred workplace for hospitality professionals. Employees are supported in their career growth and well-being through various programs and a commitment to maintaining a positive and inclusive workplace environment.
The role of Supervisor, Steward, under the direction of the Assistant Executive Steward, is a critical leadership position within the Stewarding department of the casino and resort. This supervisory role involves managing, training, and assisting team members who are responsible for maintaining cleanliness and order in all culinary and food and beverage work areas. The supervisor ensures that all department operations comply with health department regulations and enterprise standards, fostering a culture that aligns with the resort's vision, mission, and values.
This position entails overseeing the work of Lead Stewards, Utility Clerks, and Inventory Control Staff, organizing work processes, enforcing health and safety guidelines, and supporting the daily administrative functions of the department. The supervisor plans and updates cleaning schedules and is instrumental in maintaining high-quality service standards. Additionally, the role requires implementing ongoing training programs focused on dishwashing, maintenance, sanitation, and safety procedures, as well as ensuring proper use of chemicals and equipment as per Safety Data Sheets (SDS).
The Supervisor, Steward also plays a key role in managing inventory levels, controlling departmental costs related to labor and expenses, and maintaining areas such as refuse zones and all back-of-house spaces to a strict cleanliness standard. Safety is paramount, and the supervisor must identify and address hazards, enforcing compliance with safety protocols. This role demands excellent judgment, strong communication skills, the ability to work efficiently under pressure, and a commitment to providing outstanding service to both guests and team members.
Candidates for this role should be prepared for a dynamic and fast-paced work environment typical of a major casino and resort operation. They must be capable of physical tasks, including light lifting and mobility, and ready to work evening, weekend, and holiday shifts as required. The position may entail operating tribe-owned vehicles and requires the appropriate licenses and certifications as dictated by the San Manuel Tribal Gaming Commission. This supervisory opportunity offers a chance to contribute to a respected enterprise that values employee development, safety, and guest satisfaction, making it an ideal career move for those passionate about hospitality leadership and operational excellence.
The role of Supervisor, Steward, under the direction of the Assistant Executive Steward, is a critical leadership position within the Stewarding department of the casino and resort. This supervisory role involves managing, training, and assisting team members who are responsible for maintaining cleanliness and order in all culinary and food and beverage work areas. The supervisor ensures that all department operations comply with health department regulations and enterprise standards, fostering a culture that aligns with the resort's vision, mission, and values.
This position entails overseeing the work of Lead Stewards, Utility Clerks, and Inventory Control Staff, organizing work processes, enforcing health and safety guidelines, and supporting the daily administrative functions of the department. The supervisor plans and updates cleaning schedules and is instrumental in maintaining high-quality service standards. Additionally, the role requires implementing ongoing training programs focused on dishwashing, maintenance, sanitation, and safety procedures, as well as ensuring proper use of chemicals and equipment as per Safety Data Sheets (SDS).
The Supervisor, Steward also plays a key role in managing inventory levels, controlling departmental costs related to labor and expenses, and maintaining areas such as refuse zones and all back-of-house spaces to a strict cleanliness standard. Safety is paramount, and the supervisor must identify and address hazards, enforcing compliance with safety protocols. This role demands excellent judgment, strong communication skills, the ability to work efficiently under pressure, and a commitment to providing outstanding service to both guests and team members.
Candidates for this role should be prepared for a dynamic and fast-paced work environment typical of a major casino and resort operation. They must be capable of physical tasks, including light lifting and mobility, and ready to work evening, weekend, and holiday shifts as required. The position may entail operating tribe-owned vehicles and requires the appropriate licenses and certifications as dictated by the San Manuel Tribal Gaming Commission. This supervisory opportunity offers a chance to contribute to a respected enterprise that values employee development, safety, and guest satisfaction, making it an ideal career move for those passionate about hospitality leadership and operational excellence.
Job Requirements
- High school diploma or GED
- Minimum two years experience in food and beverage storeroom, stewarding, or management
- Proficiency in Microsoft Outlook and Word
- Knowledge of safe and sanitary cleaning procedures
- Understanding of union labor law and contracts
- Ability to plan, organize, and implement daily assignments
- Good judgment skills
- Ability to manage and train staff
- Ability to read, write, and communicate in English
- Ability to perform basic math operations
- Ability to provide friendly and efficient service
- Clear and effective communication skills
- Ability to work under pressure
- Obtain and maintain a gaming license if required
- Obtain and maintain a food handler's card
- Obtain and maintain ServSafe certification
- Valid driver's license and acceptable driving record if authorized driver
Job Qualifications
- High school diploma or GED
- Minimum of two years experience in food and beverage storeroom, stewarding, or management
- Proficient in Microsoft Outlook and Word
- Knowledge of safe and sanitary cleaning procedures
- Ability to plan, organize, and supervise daily assignments
- Good judgment skills in supervision
- Ability to manage and train staff
- Strong communication skills in English
- Ability to perform basic mathematical operations
- Friendly and efficient service to guests and team members
- Ability to work under pressure
Job Duties
- Supervise lead stewards, utility clerks, and inventory control staff
- Organize and monitor work processes
- Enforce health and safety guidelines
- Assist in daily administrative duties and maintain cleaning schedules
- Implement training programs for dishwashing, maintenance, sanitation, and safety
- Ensure cleanliness and productivity standards in all areas
- Manage inventory levels and control departmental costs
- Maintain refuse area and back-of-house cleanliness
- Identify and address safety hazards
- Perform additional duties to support department operations
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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