Supervisor Patron & Valet Services

Advocate Health is one of the largest nonprofit, integrated health systems in the United States, formed through the combination of Advocate Aurora Health and Atrium Health. It operates under multiple renowned names including Advocate Health Care in Illinois, Atrium Health in the Carolinas, Georgia and Alabama, and Aurora Health Care in Wisconsin. Headquartered in Charlotte, North Carolina, Advocate Health serves nearly six million patients through its wide network of 69 hospitals and over 1,000 care locations. With a workforce of approximately 155,000 teammates, Advocate Health is well-known for its dedication to clinical innovation, health outcomes, consumer experience, and value-based care. It is nationally recognized for specialties in cardiology, neurosciences, oncology, pediatrics, rehabilitation, organ transplants, burn treatments, and specialized musculoskeletal programs. The system supports one of the largest graduate medical education programs in the country, training over 2,000 residents and fellows in more than 200 programs. Advocate Health also commits to equitable care access by providing more than $6 billion in annual community benefits.

The role available is a full-time Supervisor position in the Non-Enterprise Corporate Parking department responsible for overseeing valet and patron services at Advocate Health care facilities. This role operates Monday through Friday from 9 a.m. to 5:30 p.m., ensuring seamless day-shift coverage through effective staff supervision and coordination. The pay range for this position is $24.10 to $36.15 per hour, and it is benefits eligible. This supervisory role involves managing personnel functions such as hiring, performance reviews, and scheduling. The supervisor ensures high-quality customer service and operational efficiency by coaching team members, handling customer inquiries, overseeing financial transactions related to valet services, and maintaining equipment and parking areas at excellent standards. The position requires collaboration with other departmental supervisors to provide adequate coverage across venues and to promote teamwork. Attention to detail, strong communication skills, proficiency with MS Office tools, and the ability to work in a fast-paced, high-stress environment are essential. The supervisor also takes part in budget management and ensures compliance with workplace standards. This is a vital leadership role that influences the customer experience for patients and guests by maintaining smooth valet and patron operations across medical center locations. Advocate Health offers comprehensive total rewards, including competitive compensation, health and welfare benefits, paid time off, retirement plans, and educational assistance programs to support the professional growth and well-being of its employees.