Supervisor, Patient Food Service

Oregon Health & Science University (OHSU) stands as Oregon's only public academic health center, representing a vast and comprehensive system of hospitals and clinics serving communities across Oregon and southwest Washington. As a leading institution of higher education, OHSU is home to several renowned schools including medicine, nursing, pharmacy, dentistry, and public health. Embedded within its mission is a commitment to groundbreaking research, as thousands of dedicated scientists work on developing lifesaving therapies that contribute to the healthcare field and enhance the knowledge base. OHSU operates as a critical statewide economic engine and holds the distinction of being Portland's largest employer. As a public institution, OHSU prioritizes serving vulnerable populations throughout Oregon while extending outreach efforts aimed at community health improvement across the state.

The Food and Nutrition Services (FNS) Supervisor role at OHSU is a dynamic and multifaceted leadership position responsible for ensuring operational excellence in food service delivery. In this capacity, the supervisor will manage day-to-day unit operations, maintain high standards of patient and customer satisfaction, and oversee the quality and safety of food offerings. This involves direct supervision during meal periods, monitoring food safety processes such as HACCP compliance, and overseeing various aspects of food service including cooking, serving, cleaning, cashiering, and managing room service programs. The FNS Supervisor is especially focused on ensuring a high level of hospitality, engaging directly with patients and guests to assess satisfaction and provide information about menu offerings and ingredient content. The role requires a leader who can exemplify exceptional customer service while motivating the team to create a positive and memorable experience for all patrons.

In addition to operational duties, the supervisor will undertake administrative responsibilities such as scheduling, training, documenting performance and disciplinary actions, and preparing reports to inform management decisions. They play a vital role in developing programs that enhance operational efficiencies and supporting ongoing sustainability initiatives within Food and Nutrition Services. The position demands a combination of technical knowledge, leadership skill, and hospitality sensitivity to effectively manage food operations that meet healthcare regulations and patient needs.

OHSU fosters an inclusive and supportive work environment where diversity is celebrated, and all individuals are encouraged to apply regardless of age, ethnicity, gender, national origin, religion, or sexual orientation. By joining OHSU, the Food and Nutrition Services Supervisor gains an opportunity to be part of a forward-thinking institution that values research, education, and comprehensive patient care. The supervisor position requires flexibility to work diverse shifts including days, evenings, weekends, and holidays, and demands readiness for long hours and on-call availability to maintain the highest standards in food service operations. OHSU is committed to building an anti-racist, multicultural workforce and invites candidates who bring diverse perspectives and backgrounds to contribute to its mission.