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Supervisor (part-time) - Perry Ellis

Job Overview

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Employment Type

Full-time
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Work Schedule

Flexible
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Benefits

employee discount
Accumulated personal/sick time off
401(k) Plan
monthly sales incentives
clothing allowance
Holiday pay

Job Description

Perry Ellis International, Inc. is a leading lifestyle apparel company with a diverse portfolio of over 40 nationally and internationally recognized brands. Established through its wholly owned subsidiaries, the company owns and licenses a broad array of menswear and lifestyle apparel brands such as Perry Ellis®, Original Penguin® by Munsingwear®, Laundry by Shelli Segal®, Rafaella®, Cubavera®, Ben Hogan®, Savane®, Grand Slam®, John Henry®, Manhattan®, Axist®, and Farah®. Alongside its owned brands, Perry Ellis International licenses trademarks from well-known third parties, including Nike® for swimwear and Callaway®, PGA TOUR®, and Jack Nicklaus® for golf apparel. This extensive brand portfolio positions the company as a prominent player in the apparel industry, offering stylish, high-quality clothing and accessories that cater to a wide range of customer preferences both domestically and internationally.

Perry Ellis is specifically renowned for its menswear design and retail operations. The company’s retail stores deliver a combination of tailored apparel ranging from formal suits to casual wear and accessories. Embedded in the company culture is a passion and optimism for enjoying life to the fullest, which is reflected in the historic roots of the brand and sewn into every product offered to customers. Perry Ellis fosters a dynamic and inclusive work environment where employees are inspired to deliver exceptional customer experiences and contribute to the brand's continued growth and innovation.

The role of Supervisor Key Holder within Perry Ellis' retail stores is critical to ensuring operational excellence and outstanding customer service. As a key support figure, the Supervisor Key Holder collaborates closely with the Store Manager to efficiently manage day-to-day store operations and drive sales performance. This position demands a hands-on approach to leadership, motivating the sales team to meet and exceed their targets related to efficiency and customer satisfaction. Additionally, the Supervisor Key Holder is responsible for handling a variety of operational tasks including inventory management, merchandising and promotional execution, and staff training.

In this role, the Supervisor Key Holder ensures the store environment is visual and physically appealing, maintaining high standards of cleanliness and presentation aligned with the company's brand image. They play an active part in communicating business insights such as sales trends and inventory opportunities to support strategic decision-making. With strong interpersonal skills and an ability to lead by example, the Supervisor Key Holder fosters a positive and customer-focused atmosphere, encouraging team involvement in goal setting and problem-solving processes.

The role requires balancing practical responsibilities such as staffing and payroll management with the development of the sales team, including addressing conflicts and providing timely feedback. Supervisors are expected to uphold all company policies and standards, including those related to loss prevention, and act as a reliable point of communication between staff and management. Comprehensive knowledge of visual merchandising and pricing strategies is necessary to assist in achieving gross margin objectives. This position offers an exciting opportunity for individuals passionate about retail leadership and brand representation to grow within a reputable and innovative company that prizes diversity, inclusivity, and employee development. This position generally requires flexibility in scheduling and entails responsibilities that may include lifting standard retail inventory weights up to 25 pounds.

Job Requirements

  • Energetic and positive attitude
  • 1-2 years of retail experience
  • Flexible availability
  • Reliable transportation
  • Strong verbal and written skills
  • Strong interpersonal communication and customer service skills
  • Outgoing, friendly, and personable with a positive attitude
  • Ability to move and/or lift up to 25 pounds
  • High school degree

Job Qualifications

  • High school degree or equivalent
  • 1-2 years of retail experience
  • Strong verbal and written communication skills
  • Customer service-oriented with outgoing and personable attitude
  • Ability to manage and motivate a team
  • Knowledge of retail operations and merchandising
  • Basic understanding of sales analysis and inventory management
  • Effective planning and time management skills
  • Ability to uphold company policies and loss prevention practices
  • Demonstrated leadership and conflict resolution skills

Job Duties

  • Function as a role model ensuring customers remain the top priority
  • Respond to all customer needs
  • Achieve excellent scores on secret shopper reports
  • Maintain store appearance and visual distinctiveness
  • Demonstrate awareness of store sales plans and results
  • Promote merchandise and demonstrate product knowledge
  • Share vision and support store strategy execution
  • Prioritize workflow through effective planning and time management
  • Support staffing levels based on business trends
  • Comply with company policies and procedures
  • Support store maintenance and cleanliness
  • Communicate loss prevention occurrences
  • Motivate and supervise staff members
  • Support pricing strategies to achieve gross margin
  • Assist in merchandise setup and replenish selling floor
  • Adhere to human resources standards
  • Manage conflict and empower the team
  • Maintain confidentiality and meet commitments

Job Criteria

Experience

Mid Level (3-7 years)


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