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Supervisor (part-time) - Original Penguin

Job Overview

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Employment Type

Full-time
Part-time
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Work Schedule

Flexible
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Benefits

employee discount
Accumulated personal/sick time off
401(k) Plan
monthly sales incentives
clothing allowance
Holiday pay

Job Description

Perry Ellis International, Inc. is a prominent company with a diverse portfolio of lifestyle apparel brands. Founded with the goal of delivering high-quality fashion products, the company operates through wholly owned subsidiaries and licenses that include over 40 internationally and domestically recognized brands. Some of the flagship brands it owns or licenses include Perry Ellis, Original Penguin by Munsingwear, Laundry by Shelli Segal, Rafaella, Cubavera, Ben Hogan, Savane, Grand Slam, John Henry, Manhattan, Axist, and Farah. In addition to building and managing its own brands, Perry Ellis International licenses trademarks from renowned third parties such as Nike for swimwear and Callaway, PGA TOUR, and Jack Nicklaus for golf apparel, which extends its influence within the sportswear and lifestyle apparel sectors.

Original Penguin is an American clothing brand under the Perry Ellis portfolio that traces its roots back to the 1950s and 60s. It specializes in clothing, footwear, and eyewear, embodying a classic blend of iconic American sportswear and modern style. The Original Penguin brand is designed for originals by originals, expressing timeless style with a contemporary edge suitable for a full lifestyle spectrum. The company’s dedication to quality and style positions Original Penguin as a respected name in the fashion industry, known for offering versatile apparel products that appeal to a wide customer base.

The role of Supervisor Key Holder at Original Penguin is pivotal for the seamless operation of retail stores. This position supports the Store Manager in all operational and sales management tasks to ensure store efficiency and customer satisfaction. The Supervisor Key Holder takes an active role in helping the sales team achieve their efficiency goals while maintaining exceptional standards of customer service. Additionally, this position is charged with assisting in inventory replenishment, executing marketing and promotional changes, and providing training support to sales associates. The Supervisor Key Holder acts as a role model within the store, embodying the brand’s values and ensuring that customer needs are met promptly and effectively.

The role requires a professional who can prioritize workflow, manage staffing levels appropriately, and support policies and procedures effectively. The Supervisor Key Holder is also responsible for overseeing the maintenance and visual appearance of the store, thereby enhancing the brand’s image and customer experience. Communication skills are essential for this role, as the Supervisor Key Holder must disseminate important information concerning loss prevention, store performance, and team motivation. They support the execution of pricing strategies, merchandising setups, and inventory management as part of visual and product management. People management responsibilities include adhering to human resources standards, holding team members accountable, managing conflicts, fostering teamwork, and maintaining confidentiality.

Working at Original Penguin offers employees a dynamic and supportive environment where they can develop leadership skills while contributing to the brand’s success. This role is suitable for individuals with retail experience, strong interpersonal skills, and a positive, customer-oriented attitude. The company values energy, flexibility, and reliability, encouraging a balanced approach to achieving business goals and customer satisfaction. Overall, the Supervisor Key Holder position offers a rewarding opportunity to be part of a renowned lifestyle apparel brand within a company that values diversity, innovation, and commitment to excellence.

Job Requirements

  • Energetic and positive attitude
  • 1-2 years of retail experience
  • flexible availability
  • reliable transportation
  • strong verbal and written skills
  • strong interpersonal communication and customer service skills
  • customer service-oriented with an outgoing and friendly personality
  • ability to move and/or lift up to 25 pounds
  • high school degree or equivalent

Job Qualifications

  • High school degree or equivalent
  • 1-2 years of retail experience
  • strong verbal and written communication skills
  • strong interpersonal communication and customer service skills
  • customer service-oriented attitude
  • ability to function as a role model
  • knowledge of store operations and visual merchandising
  • ability to manage and motivate teams
  • proficiency in analyzing business and inventory reports
  • ability to handle conflict and foster teamwork
  • effective time management and organizational skills

Job Duties

  • Function as a role model ensuring customers remain the top priority
  • respond to all customer needs effectively
  • achieve excellent scores on secret shopper reports
  • ensure the store is visually distinctive and impeccably maintained
  • demonstrate awareness of store sales plans and individual contributions
  • promote merchandise and demonstrate product knowledge
  • share vision and execute store strategy aligned with corporate initiatives
  • analyze business trends and inventory opportunities
  • prioritize workflow through planning and time management
  • support appropriate staffing levels based on business trends and payroll guidelines
  • comply with company policies, procedures, and operations
  • support store maintenance and cleanliness
  • demonstrate effective written and verbal communication skills
  • communicate loss prevention occurrences
  • support supervision and motivate staff
  • participate in execution of pricing strategies
  • support merchandise setup according to visual guidelines
  • communicate inventory opportunities
  • support replenishment of merchandise
  • adhere to Human Resources standards
  • hold teams accountable for results
  • manage conflict
  • empower and involve team in decision making
  • maintain confidentiality and meet commitments

Job Criteria

Experience

Mid Level (3-7 years)


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