Supervisor, Overnight Stocking

Green Bay, WI, USA|

Job Overview

Benefits

weekly pay

Scheduling flexibility

Paid parental leave

Paid education assistance

Team member discount

Development programs

Job Description

Meijer is a prominent family-owned retail company dedicated to serving people and communities through its diverse stores and exceptional customer service. Known for fostering a culture centered around leadership, personal growth, and community involvement, Meijer offers its employees meaningful career and development opportunities. This commitment to both career advancement and social responsibility makes Meijer an excellent place to grow professionally while making a positive impact within the communities they serve. The company is deeply rooted in values of family, teamwork, and giving back, which are evident in their approach to workplace culture and customer satisfaction.

The role available at Meijer involves planning, directing, and supervising team members across various store departments. This position is pivotal in ensuring smooth day-to-day operations, enhancing customer service, and driving store sales. You will act as a mentor and coach to team members, guiding them to develop their skills and achieve their career goals within the company. The role also includes responsibilities like maintaining the store's appearance, adhering to company standards, and managing staffing needs effectively. As a leader, you will implement strategies that improve service quality and operational efficiency, ensuring customers receive quick and friendly service consistently.

Taking on this role at Meijer means being a central figure in the store's success, working closely with your team to exceed sales and customer service expectations. You will be involved in staffing decisions, from hiring to succession planning, and play a key part in performance management, including disciplinary actions and recommendations. Your leadership will be crucial in maintaining safety standards and fostering a positive work environment. This role not only demands strong managerial skills but also requires someone who is deeply committed to the company’s goal of delivering exceptional service and promoting a friendly and efficient shopping experience. Meijer provides various rewards such as weekly pay, scheduling flexibility, paid parental leave, education assistance, team member discounts, and developmental programs for career progression, making it a supportive environment for both personal and professional growth.

Job Requirements

High school diploma or its equivalent
2-3 years of related retail experience
One year of management experience
Rotational assignments in other areas of the store such as meat, bakery, produce and deli
Customer service and product flow experience
Ability to communicate clearly and precisely with team members
Ability to resolve conflict by addressing root cause issues
Ability to manage multiple tasks
Ability to analyze financial and statistical information and make informed decisions
Ability to teach suggestive selling
Ability to lead an organization practicing working safely at all times
Ability to mentor team members including SDITs, hourly positions, and team leaders
Successful completion of all required certifications

Job Qualifications

High school diploma or its equivalent
2-3 years of related retail experience
One year of management experience
Experience with rotational assignments in other areas of the store such as meat, bakery, produce and deli
Customer service and product flow experience
Demonstrated ability to communicate clearly and precisely with team members
Demonstrated ability to resolve conflict by addressing root cause issues
Demonstrated ability to manage multiple tasks
Ability to analyze financial and statistical information to make informed decisions
Ability to teach suggestive selling
Ability to lead an organization that practices working safely at all times
Ability to mentor team members including SDITs, hourly positions, and team leaders
Successful completion of all required certifications

Job Duties

Ensure a positive company image by providing courteous, friendly, and efficient service to customers and team members
Responsible for staffing, selection and hiring to achieve staffing needs
Promote succession planning by providing career paths, identifying development needs for the team members, and being involved with and accountable for promotion decisions
Document and apply disciplinary actions and make recommendations concerning discharge
Responsible for P&L, achieving sales and maintaining shrink for the department
Model exceptional, fast and friendly customer service
Communicate the Meijer Friendly Initiative in all team meetings and conversations
Mentor and coach the team members to ensure customer service and sales goals are exceeded and the area is maintained to Meijer standards
Ensure the team is thoroughly trained in all aspects of their jobs and have completed all required training
Spend majority of time within the store communicating with customers and team members to ensure exceptional service is being delivered
Promote a safe work environment
Reliable and consistent attendance required
Perform other duties as assigned