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Supervisor Operations- Transportation

Job Overview

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Employment Type

Full-time
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Compensation

Salary
Range $51,700.00 - $76,500.00
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Work Schedule

Rotating Shifts
Weekend Shifts
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Professional Development
flexible schedule

Job Description

LSG Sky Chefs is one of the world’s largest airline catering and hospitality providers, renowned for its outstanding reputation and dynamic approach in the industry. Voted “Airline Caterer of the Year in North America” for 2023 and 2024, the company is committed to excellence and innovation. This commitment is driven by the dedication and expertise of its talented employees. LSG Sky Chefs' team members are central to its success, consistently delivering exceptional culinary experiences and outstanding service to clients and passengers across North and Latin America. The company maintains a leadership position in airline catering by focusing on safety, quality,... Show More

Job Requirements

  • Bachelor’s degree or equivalent knowledge preferred
  • 1-3 years of related experience required
  • ability to lead through change and time pressure
  • strong interpersonal and communication skills required
  • ability to supervise and develop others
  • knowledge of relevant regulations and compliance standards
  • familiarity with airside operations and airport security procedures
  • ability to work shift hours including early mornings, evenings, weekends, and holidays
  • physical ability to stand, walk for extended periods, and lift up to 50 lbs
  • must meet airport badging and background requirements

Job Qualifications

  • Bachelor’s degree or equivalent knowledge preferred
  • 1-3 years of related experience in transportation, logistics, food service distribution, or airline catering
  • problem-solving and leadership skills
  • strong interpersonal and communication skills
  • ability to influence across multiple departments
  • ability to develop and lead others to achieve productivity goals
  • working knowledge of OSHA, GMP, FDA, USDA, EPA, HACCP regulations
  • practical experience with DOT/FMCSA compliance
  • familiarity with airport security and SIDA/TSA procedures
  • excellent verbal, written, and organizational skills
  • ability to multitask in a dynamic environment
  • proficiency with Microsoft Office and Windows-based applications
  • experience with dispatch/TMS systems, handhelds/scanners, and digital logs preferred
  • airfield driving permit preferred
  • CDL-B license or prior CDL supervisory experience considered a plus
  • experience in unionized environments, scheduling, and attendance management
  • bilingual capabilities beneficial

Job Duties

  • Organize and staff the department to meet flight service and delivery timelines across all shifts
  • lead daily shift briefings including dispatch plan, safety topics, and gate changes
  • dispatch and plan routes aligning vehicle assignments to flight schedules and respond to real-time changes
  • ensure fleet readiness by conducting vehicle inspections and coordinating preventive maintenance
  • verify load accuracy and security, maintain temperature control logs and cold-chain integrity
  • oversee airside operations to ensure safe vehicle positioning and compliance with airport driving rules
  • monitor on-time service targets and implement corrective actions
  • schedule and control staffing to meet labor productivity and overtime targets
  • ensure compliance with government regulatory standards including DOT/FMCSA, OSHA, FDA/USDA, EPA, and Airport/TSA security
  • document and improve transportation processes and SOPs
  • monitor safety compliance and lead root-cause analysis and corrective actions for incidents
  • perform other duties to support flight service and operational continuity
  • guide, motivate, and develop transportation staff with coaching and discipline
  • communicate company values through consistent recognition and accountability
  • manage productivity hours and costs and initiate corrective actions
  • participate in company initiatives such as Quality, HACCP, Lean/5S, and sponsor Kaizen activities
  • partner with cross-functional teams to maintain service levels and resolve exceptions
  • ensure accurate documentation including dispatch logs and incident reports

Job Criteria

Experience

Mid Level (3-7 years)


Job Location

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