Supervisor/ Lead

Fayetteville, NC, USA|

Job Overview

Benefits

Health Insurance

Dental Insurance

Paid Time Off

Employee Discounts

Retirement Plan

Career development opportunities

safe work environment

Job Description

Aramark is a global leader in food service, facilities, and uniform services, proudly serving millions of customers every day across 15 countries worldwide. With a strong commitment to service, Aramark focuses on creating positive experiences and delivering high-quality food and facility solutions to a wide range of clients, including schools, hospitals, businesses, and sports venues. The company's mission is deeply rooted in service and driven by a purpose to do great things for employees, partners, communities, and the planet. Aramark emphasizes diversity and inclusivity in the workplace, providing equal employment opportunities and fostering an environment where every employee can thrive without discrimination based on race, color, religion, national origin, gender, sexual orientation, disability, or other protected statuses. Aramark's culture encourages professional growth and development, offering employees the chance to build rewarding careers while contributing positively to the organizations and communities they serve.

The Food Retail and Brand Location Supervisor role at Aramark is a key leadership position overseeing the daily operations of food service locations. This supervisor is responsible for managing, training, and coaching staff members to ensure the preparation and service of food meet Aramark's high standards. The ideal candidate will efficiently manage food quantities, maintain compliance with food safety and sanitation regulations, and supervise all aspects of the food service environment. This includes oversight of workstation setup and breakdown, food storage, inventory management, and customer service excellence. The supervisor will delegate tasks, provide timely feedback and employee development opportunities, and assist in administrative functions such as employee counseling and timekeeping. This role requires strong leadership skills and the ability to foster teamwork in a fast-paced, dynamic environment. Physical demands of the position may include lifting, bending, pushing, pulling, and extended periods of walking or standing. Personal protective equipment (PPE) and uniforms may also be required. Aramark values employees' contributions and works to create a supportive work environment that promotes safety, accountability, and career advancement. This Food Retail and Brand Location Supervisor position offers an engaging opportunity to lead a dedicated food service team within a globally renowned company committed to excellence and community impact.

Job Requirements

High school diploma or equivalent
Previous supervisory experience preferred
Experience in the food and hospitality industry
Ability to work in a fast-paced environment
Strong communication and interpersonal skills
Physical ability to perform tasks including lifting, bending, pushing, pulling, and extended periods of walking or standing
Willingness to wear uniforms and personal protective equipment (PPE)

Job Qualifications

Previous experience as a supervisor in a related role preferred
Prior experience in the food and hospitality industry required
Ability to work successfully in a team environment and promote teamwork
Strong leadership, time management, organizational, and multitasking skills
Ability to work in a fast-paced environment and effectively use problem solving and decision-making skills
Basic computer skills and ability to quickly learn new technology systems

Job Duties

Oversee setup, breakdown, and sanitation of workstations
Supervise the cooking and preparation of food items for the day according to recipes and brand requirements
Ensure that food items are stored in a safe, organized, and hazard-free environment
Maintain accurate inventory according to departmental policies and procedures
Delegate tasks to employees as necessary
Provide ongoing coaching and performance feedback to staff members
Assist managers with employee counselling sessions, timekeeping, and maintaining up-to-date contact information
Train and mentor other food service workers
Maintain excellent customer service and positive demeanor towards guests, customers, clients, and co-workers
Adhere to Aramark safety policies and procedures including proper food safety and sanitation
Maintain communication with staff (including the central office staff, e-mail, phone calls, inter-office mail, etc).