Supervisor Laboratory - Outpatient Lab

Tyler, TX, USA|

Job Overview

Employment Type

Full-time

Benefits

Health Insurance

Dental Insurance

Paid Time Off

Retirement Plan

Disability insurance

Life insurance

Employee assistance program

Job Description

CHRISTUS Health is a not-for-profit Catholic health system that operates numerous hospitals and healthcare facilities across the United States and Latin America. Known for its commitment to delivering compassionate, high-quality healthcare services, CHRISTUS Health focuses on improving the health and well-being of the communities it serves. The organization integrates faith and healing in its approach to patient care, embodying core values that emphasize respect, integrity, and excellence in all aspects of healthcare delivery. As a significant player in the healthcare sector, CHRISTUS Health offers a wide range of medical services including inpatient, outpatient, emergency care, and specialty services supported by advanced technology and experienced medical professionals.

This position is for a Laboratory General Supervisor within the CHRISTUS Health system, a role that fulfills the minimum Clinical Laboratory Improvement Amendments (CLIA) qualifications. Reporting directly to the Laboratory Director or Manager, the Laboratory Supervisor is responsible for managing daily operations of specific laboratory sections and shifts. This exempt, administrative role encompasses direct supervision of laboratory personnel performing high, moderate, and waived complexity tests while ensuring adherence to regulatory standards set by federal and state agencies, as well as accrediting organizations such as The Joint Commission (TJC), College of American Pathologists (CAP), and the American Association of Blood Banks (AABB).

As a Laboratory Supervisor, you will coordinate section-specific work activities, maintain attendance and performance records, assist with budget management, and contribute to staff development through ongoing performance reviews and competency assessments. You will also play a crucial role in implementing new testing procedures, quality control measures, and instrumentation upgrades to promote operational excellence and patient safety. The role requires active monitoring of laboratory test accuracy, ensuring corrective actions and quality standards are maintained, and that patient results are reliable and prompt.

Your responsibilities also include maintaining laboratory policy documentation, enforcing safety protocols, managing inventory of supplies and reagents, and training new laboratory personnel. You will collaborate with department leadership in performance improvement initiatives and prepare technical and administrative reports. Proficiency in Laboratory Information Systems and a commitment to patient confidentiality and ethical medical practice are essential for this position.

Multiple shifts are available for this full-time role, providing flexibility within a dynamic and supportive healthcare environment. This position offers an opportunity to lead and influence laboratory operations, contributing directly to the delivery of high-quality diagnostic services that impact patient outcomes positively. If you are an experienced medical technologist or clinical laboratory scientist committed to excellence and continuous improvement, CHRISTUS Health invites you to join their team as a Laboratory General Supervisor.

Job Requirements

Bachelor's degree or equivalent education in chemical, physical, biological, clinical laboratory science, or medical technology from a regionally accredited college/university or equivalent years of experience required
5 years of experience as a Medical Technologist, Clinical Laboratory Scientist, Medical Laboratory Scientist, or Medical Laboratory Technician required
5 years of full-time primary experience in the specific section of responsibility required
Active certification or certification eligibility for MT (ASCP), CLS (ASCP), MLS (ASCP), MT (AMT), CLS (NCA/ASCP), or MT (AAB) required

Job Qualifications

Bachelor's degree or equivalent education in chemical, physical, biological, clinical laboratory science, or medical technology from a regionally accredited college/university or equivalent years of experience required
5 years of experience as a Medical Technologist, Clinical Laboratory Scientist, Medical Laboratory Scientist, or Medical Laboratory Technician required
5 years of full-time primary experience in the specific section of responsibility required
Active certification or certification eligibility for MT (ASCP), CLS (ASCP), MLS (ASCP), MT (AMT), CLS (NCA/ASCP), or MT (AAB) required

Job Duties

Meets expectations of the applicable OneCHRISTUS competencies: Leader of Self, Leader of Others, or Leader of Leaders
Is responsible for providing day-to-day supervision of high, moderate, and waived complexity test performance by laboratory testing personnel
Must be accessible to address technical problems via on-site, telephone, or electronic consultation with testing personnel at any time that testing is performed in accordance with policies and procedures established by the laboratory Medical Director
Ensures compliance with all policies, procedures, and standards as promulgated by state and federal agencies, the hospital, and other regulatory entities such as CLIA, TJC, CAP, AABB, etc
Plans, organizes and coordinates the work activities of assigned section(s) and shift(s)
Keeps accurate attendance records on all associates
maintains time and attendance records for the department
Assists the Director/Manager in maintaining the Laboratory budget to include monthly analysis and variance reporting on expense detail
Assists the Director/Manager in associate performance conversations that drive merit increases
Develops, implements, and maintains current procedural manuals of all tests performed in the section(s) assigned and updates and reviews manuals biennially or more often as necessary
Enforces all safety policies and procedures
Researches, evaluates and implements new and improved procedures, methodologies, instrumentation, and techniques as assigned by the Director/Manager, or Supervisor
Implements an appropriate section and/or shift-specific Quality Control Program and maintains all applicable Quality Control and Functional Verification records
Is responsible for monitoring test analyses and specimen examinations to ensure that acceptable levels of analytic performance are maintained
Reviews the work done by technologists/technicians working in the section(s) or shift(s) assigned to ensure a minimum of errors and corrective action in the interest of good patient care
Refers clinical problems to the laboratory director, manager, or supervisor as appropriate
Assures that all remedial actions are taken whenever test systems deviate from the laboratory's established performance specifications
Ensures that patient test results are not reported until all corrective actions have been taken and the test system is properly functioning
Operates, maintains, and troubleshoots all equipment in assigned section(s) to keep in good working order
makes minor repairs and adjustments when necessary
initiates and follows through with Biomedical Engineering/equipment manufacturer for safety checks and repairs
Schedules preventive maintenance within the section with Biomedical Engineering, equipment manufacturer, or an outside contractor
Prepares and submits routine or special administrative and technical reports by due dates as required, requested, or delegated
Orders and maintains inventories for all necessary supplies and reagents in assigned section(s) to always have an adequate amount on hand
Trains new technologists and technicians in the assigned section(s) procedures and policies and provides subsequent training in all new or revised procedures and techniques for assigned shift(s) or provides remedial training as necessary
Responsible for maintaining orientation records on new associates
Assists the Director/Manager in designing, implementing, collecting, and analyzing data, and reporting all phases of a comprehensive performance improvement program that involves laboratory personnel in Performance Improvement activities
Prepares and conducts in-service education either formally or informally for assigned section(s) and shift(s)
Provides input on personnel for hire, fire, transfer, interview, disciplinary probation, etc
counsels and documents technical deficiencies
Performs skills review and competency assessments and maintains appropriate documentation on all technical personnel as delegated by the Laboratory Manager/Director
Oversees and enforces expectations of personnel in assigned section(s)
Participates in proficiency testing surveys
reviews and evaluates results and maintains copies of survey records in section(s)
Coordinates and attends meetings as required to discuss changes and developments regarding policies, equipment, procedures, staffing, etc
Utilizes and has a thorough working knowledge of the Laboratory Information System and applications thereof
Demonstrates competence to perform assigned patient care responsibilities in a manner that meets the population-specific and developmental needs of patients served by the department
Appropriately adapt assigned patient assessment, treatment, and/or care methods to accommodate the unique physical, psychosocial, cultural, age-specific, and other developmental needs of each patient served
Processes patient specimens, including collection, handling, and distribution always cognizant of minimal pediatric specimen volumes (when required)
Performs all routine and complicated laboratory procedures in the primary section which assigns age (Pedi) or sex-specific values
Provides notification and documentation of critical laboratory values obtained
Calculates, enters, and/or verifies results of laboratory procedures
Performs all duties in a manner that protects the confidentiality of patients and does not solicit or disclose any confidential information unless it is necessary for the performance of assigned job duties
Keeps abreast of Medical Technology, by reading Journals, texts, and technical bulletins
attends workshops and seminars
becomes active in local professional associations
Demonstrates adherence to the CORE values of CHRISTUS Health
Performs other duties as assigned