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Supervisor (full-time) - Perry Ellis

Job Overview

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Benefits

employee discount
Paid vacation
Personal time
Medical insurance
Dental Insurance
Tuition Reimbursement
401(k) plan with Company Match

Job Description

Perry Ellis International, Inc. is a prominent company that represents a diverse portfolio of lifestyle apparel brands. Known for owning and licensing nationally and internationally recognized brands, Perry Ellis is deeply rooted in the fashion industry with over 40 brands under its umbrella. These brands include well-known names such as Perry Ellis, Original Penguin by Munsingwear, Laundry by Shelli Segal, Rafaella, Cubavera, Ben Hogan, Savane, Grand Slam, John Henry, Manhattan, Axist, and Farah. The company further enhances its brand portfolio by licensing trademarks from prestigious third parties, including Nike for swimwear, and Callaway, PGA TOUR, and Jack Nicklaus for golf apparel. This extensive range of brands positions Perry Ellis as a leader in men's lifestyle apparel, offering everything from tailored suits to casual wear and accessories.

Perry Ellis International’s ethos is infused with passion and optimism, which is evident in its rich history, company culture, and product designs. The company is dedicated to delivering high-quality apparel that embodies the spirit of living life to the fullest, making it a dynamic and inspiring brand to work for and with.

The Supervisor Key Holder role is an integral support position within Perry Ellis retail operations, ensuring day-to-day store efficiency and success. This role supports the Store Manager by managing sales functions and store operations. The Supervisor Key Holder leads the sales team towards meeting efficiency targets and maintaining exceptional customer satisfaction. Responsibilities include supporting the store’s inventory management and replenishment, executing marketing and promotional directives, and assisting in training sales associates. This role demands a strong commitment to customer service, visual merchandising, operational excellence, and team leadership.

The successful candidate will be a role model for the sales team, ensuring that customer needs remain the highest priority at all times. They will contribute to achieving excellent secret shopper scores and maintain impeccable store appearance and visual distinction. Additionally, this role requires strong communication skills to support the Store Manager in staff motivation, conflict management, and human resource standards. The Supervisor Key Holder will also play a vital role in merchandise pricing strategies, floor replenishment, inventory communication, and the execution of store strategy aligned with corporate initiatives.

Working at Perry Ellis offers a unique opportunity to be part of a company that values optimism, creativity, and professionalism. The company fosters a collaborative environment where leadership is shared, feedback is welcomed, and every team member is empowered. This position is suited to an energetic individual with retail experience who is passionate about customer service, operations, and brand representation. As part of the Perry Ellis team, employees benefit from competitive pay, employee discounts, paid vacation and personal time, healthcare plans, tuition reimbursement, and a 401(k) plan with company match. Perry Ellis International is an equal opportunity employer committed to diversity and inclusion, ensuring a respectful and supportive workplace for all employees.

Job Requirements

  • Energetic and positive attitude
  • 1-2 years of retail experience
  • flexible availability
  • reliable transportation
  • strong verbal and written skills
  • strong interpersonal communication and customer service skills
  • customer service-oriented, outgoing, friendly, and personable with a positive attitude
  • must be able to move and/or lift to 25 pounds
  • high school degree

Job Qualifications

  • High school degree
  • 1-2 years retail experience
  • strong verbal and written communication skills
  • strong interpersonal communication
  • customer service-oriented with outgoing and friendly attitude
  • ability to move and/or lift up to 25 pounds
  • experience in supervisory roles preferred
  • ability to analyze sales and inventory reports
  • knowledge of visual merchandising principles

Job Duties

  • Function as a role model ensuring customers remain the top priority
  • respond to all customer needs
  • achieve excellent scores on secret shopper reports
  • ensure store is visually distinctive and impeccably maintained
  • demonstrate awareness of store sales plans and results
  • promote merchandise and demonstrate product knowledge
  • support execution of store strategy aligned with corporate initiatives
  • prioritize workflow through planning and time management
  • support appropriate staffing levels
  • comply with company policies and procedures
  • assist in maintenance and cleanliness of the store
  • communicate loss prevention occurrences
  • supervise and motivate staff
  • participate in pricing strategy execution
  • support merchandise set up according to visual guidelines
  • communicate inventory opportunities
  • support merchandise replenishment
  • adhere to human resources standards
  • hold team accountable for results
  • manage conflict
  • empower team decision making
  • maintain confidentiality and commitments

Job Criteria

Experience

No experience required


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